Executive Administration Officer - ICT

• Ongoing Full-Time - Clerk Grade 5/6
• Location – Sydney (Haymarket) 
• Flexible/hybrid work options available
• Open to Job Share arrangement 

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About the role

The ICT Executive Administration Officer provides a broad range of administrative services and leverages extensive business unit knowledge to support the unit's program of work and facilitate the delivery of business operations.

About you

You have an exceptional background in providing administrative support to senior leaders to allow focus on critical tasks that involve high-level decision-making, strategic planning and core business functions.

Your ability to coordinate and manage administrative services, allows you to meet business needs and promptly respond to complex enquiries and issues that you are encountered with. You have a tracked record in developing and implementing systems, procedures and methods, that have supported and improved efficiency, cost management and service delivery.

Attention to detail, time management and communication is the key to your work ethics that drives your motivation to provide and deliver excellence.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months. 

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role

You must:

• be willing to do a Criminal Record Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

How to apply

You MUST submit your application online. Your application must include:

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please address the 2x targeted questions and outline your motivation for applying for this position and how your skills and experience are relevant to the role.

Targeted Questions

1. Describe a situation where you had to manage multiple high-priority tasks for an executive with conflicting deadlines. How did you prioritise these tasks, and what strategies did you use to ensure all deadlines were met without compromising quality?

2. How would you support and implement change initiatives as an Executive Administration Officer working with the ICT Director? Briefly describe your approach to communicating with stakeholders and addressing resistance to change.

Make sure your application is complete and you have answered all questions before you submit it.

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact Craig Cole via  email: craig.cole@legalaid.nsw.gov.au.  
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 
• Applying for a Role
• Working at Legal Aid NSW

CLOSING DATE: Thursday, 13 February 2025, 11.59pm