Learning Coordinator

• Ongoing fulltime opportunity
• Clerk Grade 3/4 ($82,193 - $90,001 + super)
• Location – Sydney (Haymarket)  
• Flexible/hybrid work options available  

About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices.

About the role

The Learning Coordinator provides administrative and operational support to the Learning and Organisational Development (L&OD) team, enabling us to help the people of Legal Aid NSW to develop their capabilities, supporting them to deliver excellent service to our clients.

The role will require experience in coordinating and supporting learning programs for diverse audiences.

About you

You will possess strong organisational and time management skills, with the ability to manage multiple tasks. You will have exceptional written and verbal communication skills, in order to provide efficient and professional communication links between internal and external stakeholders.

You will have demonstrated proficiency in working with external facilitators and organisational learning teams to schedule, support and evaluate learning programs. You will be confident in using Microsoft 365 applications and learning management systems, and in supporting the delivery of learning initiatives across various delivery modes, including virtual, e-learning and in-person workshops. You are able to work well autonomously and as part of a team.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role

You must:

• be willing to do a Criminal Record Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)
• Experience in coordinating and supporting learning programs for diverse audiences.

Key knowledge and experience

• Effective written and verbal communication skills
• Proficiency in using Microsoft 365 applications, particularly Word, Excel and Powerpoint Role Description Learning Coordinator 3
• Proficiency in using Learning Management Systems, including learner administration, program management and reporting
• Proficiency in creating and updating intranet content using Sharepoint.

How to apply

You MUST submit your application online. If you submit your application late or by email it will NOT be accepted.

Your application must include:

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please address the following two (2) target questions –

1. Tell us about a time you contributed to the success of a learning program.
2. How do you manage multiple priorities and deadlines?

Make sure your application is complete and you have answered all questions before you submit it.

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact Craig Cole via email: craig.cole@legalaid.nsw.gov.au.
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 
• Applying for a Role
• Working at Legal Aid NSW

Closing date: Tuesday, 11 March, 11:59pm