Manager Industrial Relations & Workplace Standards

• Ongoing Full-Time  

• Clerk Grade 11/12 ($145,378.00 - $168,130.00 + super)

• Location – Sydney (Haymarket)  

• Flexible/hybrid work options available  

About us 

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices. 

About the role 

The Manager Industrial Relations and Workplace Standards works within the wider Legal Aid HR division to provide advice, manage industrial relations matters and ensure our workplace standards are maintained and adhered to. In this role, you will manage a team of two Senior Advisors (IR/ER), two HR Business Partners, one HR Advisor and one HR Project Officer.  This role supports the delivery of high-quality, reliable, and professional Human Resource, Industrial Relations, Employee Relations, Enterprise Agreement and Workplace Standards across all Legal Aid NSW, which in turn support the people of Legal Aid NSW to serve our clients. 

About you 

As the central point of contact and the subject matter expert for HR/IR/ER you and your team will be engaged in advising, mentoring, and delivering accurate, concise and sound outcomes and support to Legal Aid’s executive, managers, and employees. Your knowledge, skillset and judgement will ensure that advice and direction given is current and in the best interests for all involved. 

Your ability to delegate matters, oversee and/or facilitate, at times complex matters will be of the highest standard and in the most time critical manner. Your background will be that of a professional service and/or like industry/sector. You will have dealt with matters such as enterprise agreements, arbitration, industrial relations, investigations, and complex work health safety matters.  

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months. 

WHY YOU SHOULD JOIN LEGAL AID NSW! 

We are committed to diversity and inclusion 

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected, and heard.  

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people, and other diverse communities.  

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au  

Other benefits of working with us 

• You will have access to training, development, and mentoring opportunities. 

• We are an accredited Flex Ready certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life. 

The essential requirements for this role 

You must: 

• Human Resources Management Qualification 

• Certificate IV in Government Investigations 

• Extensive demonstrated experience developing and implementing ER/IR strategies in a large, complex multi-site national organisation 

• Ability to obtain and maintain a Criminal Record Check  

• Previous experience in managing and resolving complex workplace investigations and disciplinary matters, again, across a large complex multi-site national organisation 

• Enterprise agreement facilitation, mediation, and negotiation experience in a large organisation 

• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies)  

Key knowledge and experience  

• Have previously led a team of a comparable size and nature across all aspects of HR/IR/ER  

• Current knowledge of all aspects of employment law employment law, IR/ER/Workplace Standards, and Investigations 

• Having led and/or managed consultations, negotiations, disputes, in a similar or alike industry or sector 

• The ability to step in/up and coach managers and employees as needed as a team player 

How to apply 

You MUST submit your application online. Your application must include: 

• your resume (no more than 5 pages) 

• cover letter (no more than 2 pages). In your cover letter, please address how your knowledge and experience relate to the role requirements and qualifications listed in the position description and above advertisement. 

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. 

Do you need help to apply? 

It’s important to properly prepare before you apply for a role. Here is some other information to help you:  

• If you have questions about the role, you can contact Craig Cole via email: craig.cole@legalaid.nsw.gov.au.  

• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have. 

• The Role Description sets out the responsibilities of the role. 

• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.   

• Applying for a Role 

• Working at Legal Aid NSW 

CLOSING DATE: Sunday, 16 February 2025, 11.59pm