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Project Manager, CLSD

Location: 

Sydney, NSW, AU, 2000

Req ID:  75007

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Project Manager, Cooperative Legal Service Delivery (CLSD) Clerk Grade 11/12 

 

  • Ongoing Full Time 

  • Competitive salary $145,378 - $168,130 p.a, plus superannuation and annual leave loading. 

  • Location – Central Sydney (regional applications accepted) 

 

About us 

 

Legal Aid NSW helps people with their legal problems. We can help people with most areas criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 28 offices. 

 

Legal Aid NSW also manages service agreements with non-government organisations to deliver legal and non-legal services across NSW. 

 

About the role 

 

The Cooperative Legal Service Delivery (CLSD) Program is a regionally-based approach to legal service delivery that aims to improve access to legal services in regional areas of NSW. It does this by building local partnerships between legal and related non-legal agencies in regional NSW.  

 

The CLSD Program aims to improve access to legal services by coordinating services delivered by regional legal and related human service providers in a way that meets the needs of individual clients and communities, while making the best use of available resources.  

 

The Manager, Cooperative Legal Service Delivery is responsible for managing the program in 12 regions of New South Wales. 

 

About you 

 

The successful candidate will possess exceptional stakeholder management skills, extensive experience in facilitation and strong program management skills. You will have knowledge of the legal assistance sector and an ability to identify unmet legal needs in a regional setting. 

 

We’re looking for someone who is not only self-managed and resilient but also warm, people-oriented, and engaging in their approach. Your ability to build genuine relationships and lead with empathy will be key to your success in this role. 

 

This position is based in Sydney, and while we welcome applications from candidates located in regional areas, regular travel to Sydney is required. You will be supervising a team member based in Sydney and must also be available to regularly travel to regional NSW locations. 

 

WHY YOU SHOULD JOIN LEGAL AID NSW! 

 

We are committed to diversity and inclusion 

 

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.  

 

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.   

 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need an adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at erecruitment@legalaid.nsw.gov.au 

 

Other benefits of working with us 

 

  • You will have access to training, development and mentoring opportunities. 

  • We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life. 

 

The essential requirements for this role 

You must: 

  • Be willing to travel throughout NSW 

  • Hold a driver’s license 

  • be willing to do a Criminal Record Check 

  • hold Australian or NZ citizenship, Australian Permanent Residency 

  • live in NSW or willing to relocate to NSW 

 

How to apply 

 

Your application must include: 

  • your resume (no more than 5 pages) 

  • cover letter (no more than 2 pages). In your cover letter, please please respond to the below targeted questions.

 

  • Targeted Question 1: Please provide an example of when you had to work collaboratively with a diverse group of stakeholders to deliver on an outcome. What were the challenges and what role did you play in overcoming them? 

  • Targeted Question 2: Give an example of when you have led the delivery of a service reform, strategic initiative or interagency project. 

 

You MUST submit your application online. Applications received late or by email, will NOT be accepted.   

 

Make sure your application is complete, and you have answered all questions before you submit. 

 

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months. 

Do you need help to apply? 

It’s important to properly prepare before you apply for a role. Here is some other information to help you:  

  • If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have. 

  • The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.   

 

Closing Date: 17 June 2025, 11.59pm 


Job Segment: Manager, Program Manager, Management

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