Community Corrections Manager | Broken Hill

Community Corrections Manager

Broken Hill

              Location – Broken Hill, Western NSW

              Employment type – Ongoing, Full-time

              Salary – $129,464 - $142,665 per annum plus superannuation and leave loading

We are seeking an ethical and transformational leader to join the Western District to lead the Broken Hill Community Corrections team for a minimum period of two (2) years. This is an excellent opportunity for a motivated and experienced Manager to lead a progressive and dynamic team in one of Australia's most famous outback towns.

About Us

Broken Hill community Corrections is a small team that services the greatest geographical span of any office in the state. The team holds a community caseload, along with managing the parole unit attached to the Broken Hill Correctional Centre.

The team consists of staff with varying degrees of experience and due to the nature of the location they have learnt to be flexible and creative when delivering service. This ingenuity expands to community service, programs and remote reporting. 

Broken Hill offers both unique geographical challenges and breathtaking local scenery, situated within the traditional lands of the Wilyakali people, our Broken Hill office acknowledges and pays respect to the Wilyakali as the traditional custodians of this region. We are committed to honouring their heritage and fostering a collaborative environment that values cultural respect and community engagement.

Your role

We are looking for a present, transparent, and consistent leader who works collaboratively with the team showing empathy and strong boundaries. We are looking for someone who has a genuine understanding of the complexities of working in remote and isolated conditions. You must demonstrate ability to build strong community partnerships especially with Aboriginal community and you will have experience in leading a complex office with a multi-disciplinary team.

If you are the right person for this important role, you will be offered an attractive package including:

1. Remote area allowance
2. Additional five days recreation leave (applies to the successful candidate based in Broken Hill indefinitely)

What you’ll do

As a highly motivated Community Corrections Manager, this role will see you responsible for but not limited to the following;

• Provide highly effective leadership and management to a multidisciplinary team in order to drive implementation and achieve required service delivery outcomes.
• Manage an office / hub of multi-skilled staff including, but not limited to, Unit Leaders, Community Corrections Officers and administration staff to achieve optimal performance consistent with Community Corrections Standards, Key Performance Indicators and Service Delivery Standards.
• Manage and or oversight of caseloads, resourcing and manage budget to ensure effective service delivery and quality standards are maintained.
• Coach and mentor staff, provide constructive feedback and facilitate ongoing professional development through a performance and development framework to result in a professional, empowering and respectful culture.
• Provide high level strategic advice and support to office staff, other Community Corrections managers, directors and the District Leadership Team to meet service delivery outcomes in a consistent way.
• Lead and drive quality work performance and continuous improvement strategies in order to deliver objectives within time frames, budget and quality standards within a smaller Community Corrections  office / hub.
• Manage the business requirements related to service delivery of a diverse offender base which is subject to different legislative requirements, including electronic monitoring, domestic violence, multi-agency interface and / or the other diverse functional / operational programs.
• Lead operational stakeholder engagement, consultation and negotiation; and recommend solutions that support service delivery and organisational objectives.

• Be employed as a Community Corrections Officer, within the meaning of the Crimes (Administration of Sentences) Act 1999, and perform the functions (including the powers, authorities and duties) of a Community Corrections Officer from time to time as required.

What we’re looking for

• Strong leadership skills, including engaging and motivating staff, and previous experience in providing professional supervision, development and coaching.
• Flexible and resilient, to respond to the varied demands of a Community Corrections Office and manage complex and higher risk offenders.
• Skills and confidence to provide clear and constructive feedback to promote individual accountability and develop staff capability.

Essential Requirements:

• Tertiary qualifications in a human service-related field (or equivalent experience in frontline human service delivery).

• Thorough knowledge and understanding of the criminal justice system and contemporary best practice in offender management within Community Corrections.
• Demonstrated experience in promoting continuous improvement and leading a multidisciplinary team to deliver organisational priorities and quality outcomes.

• Current driver’s license (with no restrictions)

• Australia or New Zealand Citizen or Permanent Resident

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.

CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Describe your leadership style and how you would adapt it in remote or resource-constrained environments while ensuring you provide a psychosocially safe workplace?
• How would you ensure ethical decision-making and fairness when managing limited resources and services in a remote community corrections setting, where access and equity can be challenging?

Applications close 07 December 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Director, Stacy Williams on 0414 704 104 or at Stacy.Williams@correctiveservices.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Pologa Mase on 0467 051 326 or via Pologa.Mase@dcj.nsw.gov.au.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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