Services & Programs Officer - Aboriginal Identified, Broken Hill CC

Services and Programs Officer – (Identified)

Clerk Grade 5/6

Locations – Broken Hill Correctional Complex

Employment Type – Ongoing Opportunity

Salary – Clerk Grade 5/6 (starting at $97,027.00 - $107,059.00plus Environmental Allowance superannuation + leave loading)

This position is open only to Australian Aboriginal and Torres Strait Islander people

Thinking about a career with Corrective Services NSW?

We offer custodial and non-custodial roles across the centre.

Come along to our free BBQ and info session to meet the team, ask questions, and find out what it's like to work at Broken Hill Correctional Centre.

It’s a family-friendly event, and everyone’s welcome!

📍 Broken Hill Correctional Centre

⏰ Tuesday 29 April | 5:00pm – 9:00pm

We’d love it if you RSVP via the link below, but if you can’t, feel free to just drop in! 👇

Please RSVP here!

careersatdcj.com/brokenhillcorrectionalcentreinformationnight

Join us as a Services and Programs Officer to make a positive impact by transforming lives through intervention.

Are you looking for an opportunity to make a real difference in people’s lives while working in a dynamic and supportive environment? As a Services and Programs Officer (SAPO) at the Metropolitan Special Programs Centre (MSPC), you’ll help individuals rebuild their lives and create safer communities.

We are deeply committed to diversity and inclusion, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply. Your cultural knowledge and lived experiences will be instrumental in delivering impactful change.

Your role

As a Services and Programs Officer, you will:

• Lead the delivery of group-based programs that address the underlying causes of offending.
• Provide tailored support through assessments, case planning, and pre-release preparation.
• Collaborate with individuals under supervision, families, and external agencies to build pathways for

reintegration and success.

• Resolve critical situations with expertise and care, offering guidance and referrals where needed.
• Maintain accurate records and reports, ensuring high-quality service delivery.

This is your chance to empower individuals to rebuild their lives and contribute to safer communities, all while working in a dynamic and supportive environment.

What you’ll do

As part of the Services & Programs Officer you will be required to –

In this role, you will:

• Facilitate group-based programs to reduce reoffending.
• Provide tailored case management, assessments, and support.
• Assist with pre-release planning to ensure smooth community reintegration.
• Collaborate with families and external agencies to promote offender well-being.
• Handle critical situations with professionalism and provide referrals where needed.

What we’re looking for

• Understands the unique challenges faced by Aboriginal offenders in the justice system.
• Has expertise in assessment, case management, and intervention for complex behaviours.
• Can confidently lead group and individual sessions, even in challenging environments.
• Demonstrates integrity, resilience, and cultural awareness in all interactions.
• Is committed to completing the Certificate IV in Correctional Practice.

Essential Requirements

• Tertiary qualifications in social work, psychology, mental health, or related fields (or equivalent experience).
• Certificate IV in Correctional Practice (or ability to complete through our training).
• Driver’s licence and willingness to travel throughout NSW.
• Australian or New Zealand citizenship or permanent residency.

Download the role description.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Why Work With Us?

• Impactful Work: Play a pivotal role in strengthening communities and fostering positive change.
• Professional Development: Access training and career growth opportunities, including comprehensive   programs tailored to your success.
• Dynamic Team: Be part of a passionate, collaborative, and inclusive team at one of Sydney’s leading correctional centres.
• Metropolitan Advantage: Enjoy the convenience of working in a central location, with easy access to transport, facilities, and amenities.
• Diverse Environment: Thrive in a workplace that values and celebrates diversity, including Aboriginal and      Torres Strait Islander cultures.

 For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people https://www.dcj.nsw.gov.au/about-us/careers-at-dcj/pathways/careers-for-aboriginal-people.html

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

As an Identified role, this opportunity is open to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people only.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to your profile to be considered for the role as follows. Either will be accepted:

1. 1. Confirmation of Aboriginality form

OR

• 2. Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:
• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person and is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Apply now! Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11 May 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Paige Dart via paige.dart@correctiveservices.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Mozhda Neamat via 02 8688 2863 via Mozhda.neamat@dcj.nsw.gov.au.    

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/