Casework Specialist - Sydney

Casework Specialist

Sydney, Southeast Sydney and Northern Sydney Districts

• Burwood -12 months
• Central Sydney -11 months
• Salary - $125,693 - $129,228pa plus superannuation

Your role 

As a Casework Specialist you will work alongside casework teams to promote good practice and support continuous improvement in service delivery. You will achieve this by fostering the implementation of best practice casework and provide direct practice based professional support and development to Casework Managers and Caseworkers to improve outcomes for children and families.

What you’ll do 

Your day will include but not limited to the following:

• Working alongside caseworkers directly with children, young people and their families to model and coach best practice.
• Providing specialist advice to all levels of management and staff on case practice matters and specialised assistance in complex or sensitive cases.
• Taking on the consultant role in weekly casework team group supervision and in leadership group supervision.
• Providing one to one or group support to new caseworkers upon their completion of the Caseworker Development Program (CDP).
• Working with caseworkers and managers, modelling, coaching, and mentoring them to develop case practice skills and knowledge that are responsive to the changing needs of children, young people and families.
• Developing and maintaining networks and relationships to influence good practice and draw on contemporary evidence-based practice research and resources.
• Be the primary allocated caseworker for 4 – 5 families and support learnings for CDP caseworkers other caseworkers who will act as a secondary one.

What we’re looking for

• Demonstrated skills in putting the child at the centre of your work
• A strong ethical approach to practice and your role as a practice leader.
• Ability to independently and in a team
• The ability to build strong relationships with a variety of people to influence and guide good practice.
• Excellent written and verbal communication skills.
• The ability to deal with sensitive, complex issues appropriately and confidentially.
• Work with and mentor caseworkers and managers in a planned and coordinated manner to role model and develop case practice skills that is responsive to the changing needs of children, young people and families.
• Previous experience in a Human Services role where you have had experience in providing comprehensive advice on complex case reviews.

• An ability to show initiative, set priorities and manage a workload.
• Ability to work across a district to support the operational needs of units.
• Current driver’s licence as occasional travel will be required.

Download the role description. 

What we offer

We offer a variety of benefits, including:

• A challenging and rewarding career.
• Flexible, autonomous work environment.
• Competitive pay and conditions.
• Generous leave entitlements
• Training and development opportunities to build and maintain capabilities.
• Health & Wellbeing and Employee Assistance Programs

Want more information?  Visit our website to see more information on Working for us.

How to apply  

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 questions below with a brief outline on how you meet the requirements of the role: 

• Please describe a scenario within your workplace where it was necessary for you to act with integrity. Provide detail as to what you did to achieve this and examples as to what you may have done differently after reflecting on the scenario and your responses.
   
• Casework Specialists use their relationship building skills, influence, and knowledge of practice to support caseworkers and managers to deliver good practice and sound decision making for families we work with. Please provide an example of how you have modelled best practice for multiple stakeholders including children and families.

Applications close Thursday 13th February 11.59 PM AEST

Got a question?

For more information about the role, please contact the hiring manager Lana Delaney

on 0404081595 or via lana.delaney@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Ghislaine Abel on 97653313 or via Ghislaine.abel@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lie at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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