Compliance Officer

Compliance Officer

• Location Burwood
• Full time ongoing opportunity (35 hours per week)
• Salary from $110,266 to $122,058 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

We’re seeking two Compliance Officers to join our team responsible for the registration, monitoring, and regulation of community housing providers across New South Wales. This vital work ensures the delivery of safe, quality housing services to the people we serve, in line with the National Regulatory System for Community Housing (NRSCH) and the NSW Local Scheme, covering over 269 registered Community Housing Providers.

What you’ll do

You will monitor, license, investigate, or audit internal and external service providers to ensure compliance with relevant acts and regulations. This ensures a consistent standard of service delivery, protecting vulnerable communities and ensuring the Department of Communities and Justice (DCJ) meets its obligations for service quality and ethical conduct. You will also be responsible for:

• Undertaking enforcement actions in consultation with senior staff, including issuing compliance or penalty notices and preparing for legal proceedings, such as evidence gathering and court appearances.
• Providing timely and evidence-based advice, reports, briefing notes, and other documentation to support decision-making and compliance activities.
• Providing advice and recommendations to stakeholders to develop capability and improve their understanding of compliance requirements.
• Contributing to the development and refinement of policies, procedures, and guidelines to enhance regulatory outcomes and service quality.
• Analysing compliance data to identify trends and systemic issues, informing continuous improvement of service delivery and regulatory practice.
• Collaborate with DCJ divisions and non-government stakeholders to ensure seamless integration between program development, planning, service design, and policy implementation.

What we’re looking for

• Experience in compliance, investigations or audit functions within a government or service delivery context.
• Ability to assess risk, interpret complex information, and use data to drive decisions and continuous improvement.
• Clear and effective communication, both written and verbal, including the ability to prepare high-quality reports and briefings.
• Ability to engage and influence a wide range of stakeholders, including service providers and internal teams.
• Demonstrated commitment to ethical behaviour and delivering fair and balanced regulatory outcomes.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Tuesday 17th June 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Andrew Forster andrew.forster@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on  02 8688 0027 or via stephanie.hughes@dcj.nsw.gov.au  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.