Housing Support Assistant | HOMES NSW | South Western Sydney District

Housing Support Assistant
HOMES NSW

South Western Sydney District

Entry-Level career opportunity where you can develop your Administration and Customer service skills whilst assisting DCJ staff and the community.

• Temporary, Full Time Opportunity With Possibility To Transition To Ongoing
• Talent Pool will be created for South West Sydney District 
• General Clerk Grade, Salary range $34,321 - $67, 006 pa plus superannuation & annual leave loading
• Opportunities for learning, development, and internal career progression.

Your role

The Housing Support Assistant position is an entry level position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.

Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

What you’ll do

The Housing Support Assistant provides professional and a customer focused service that promotes a positive public image of DCJ and always ensures the safety and security of staff and visitors alike.

What we’re looking for

We are looking someone who can provide a range of customer focused services and skills to help facilitate the following key accountabilities:

• Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support delivery of services to DCJ clients/customers.
• Process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines.
• Use relevant technology to prepare documentation and presentation material to support business unit managers and directors. Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information.
• Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 11:59pm AEDT Thursday November 28, 2024

Got a question?

For more information about the role or what it’s like to work for DCJ, please reach out to Simon Chelliah via: Simon.Chelliah@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach out to Robbie Chiplen Via: Robbie.Chiplen@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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