Assistant Centre Administration Support Officer - Cessnock Correctional Complex

Assistant Centre Administration Support Officer,

Clerk General Scale, Cessnock Correctional Complex

Cessnock, Shortland and Hunter Correctional Centres

• Talent pool for future ongoing or temporary roles for Cessnock Correctional Complex Only.
• Clerk General Scale, Salary $36,668- $71,777pa, plus employer’s contribution to superannuation and annual leave loading. 

• Various roles including Monday to Friday with flexible working hours or rostered position including weekend work.

About Us

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

About the role

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration and visits processing. This might include providing administrative assistance to identified staff members, support for inmate records, warehousing and stores and records management ensuring operational needs are met in accordance with the directions provided by your Manager. In these roles there may be face to face contact with Offenders in a controlled environment. 

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, possess high level attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.

Please click here to view Role Description

Essential requirements

Current and valid driving licence and willingness to travel within NSW

Forklift Licence is beneficial but not essential.

Applying for the role

To apply for this role you must submit an application online

When applying you will need to:

1.         Answer the two pre-screening questions below to demonstrate your competency in this focus capability.

Target Question 1. 

Describe a time when you had to communicate a complex process to someone that didn’t have the same technical knowledge. What made the communication effective?

Target Question 2.

Give an example of a time when you exceeded expectations to help a colleague complete a task. What motivated you to go above and beyond to achieve desired outcomes?

Then:

2.         Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

To apply for this role, you must submit your application online, this includes a resume of up to a maximum of 3 pages and a cover letter of up to a maximum 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.

For more specific information about the role please contact: Kerryn Goodwin, Business Manager Cessnock Correctional Centre - kerryn.goodwin@correctiveservices.nsw.gov.au or call 0249932204 or 0491 957 946

For application enquires or support please contact:

Talent Acquisition Consultant – Angela Dang – angela.dang@dcj.nsw.gov.au

Closing Date:   Sunday 30th November 2025 at 11.59pm

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment within the recruitment process, please contact:

Angela.dang@dcj.nsw.gov.au

If you are looking for more information about workplace adjustments, please visit our Careers site.

Thank you for your interest in this role. We look forward to receiving your application.