Service and Program Officer (Identified) - Clerk Grade 5/6 - Hunter Correctional Centre

Services and Programs Officer (Identified Role)

Clerk Grade 5/6

Locations – Hunter Correctional Centre

Employment Type – Ongoing opportunity

Salary – Clerk Grade 5/6 (starting at $97,027.00 plus Environmental Allowance superannuation + leave loading)

This position is open to Australian Aboriginal and Torres Strait Islander people

Empower Change at Hunter Correctional Centre

Looking to make a difference in people’s lives while working in a dynamic and collaborative environment? As a Services and Programs Officer (SAPO) at Hunter Correctional Centre, you’ll help individuals rebuild their lives and create safer communities.

We are passionate about diversity and inclusion. Aboriginal and Torres Strait Islander applicants are encouraged to apply, with your cultural insight and lived experiences playing a key role in driving meaningful outcomes.

Your role

As a Services and Programs Officer, you will:

• Lead the delivery of group-based programs that address the underlying causes of offending.
• Provide tailored support through assessments, case planning, and pre-release preparation.
• Collaborate with individuals under supervision, families, and external agencies to build pathways for reintegration and success.
• Resolve critical situations with expertise and care, offering guidance and referrals where needed.
• Maintain accurate records and reports, ensuring high-quality service delivery.

This is your chance to play a pivotal role in creating lasting, positive change for individuals and communities.  

What you’ll do

In this role, you will:

• Facilitate group-based programs to reduce reoffending.
• Provide tailored case management, assessments, and support.
• Assist with pre-release planning to ensure smooth community reintegration.
• Collaborate with families and external agencies to promote offender well-being.
• Handle critical situations with professionalism and provide referrals where needed.

What we’re looking for

We seek a motivated professional who:

• Understands the unique challenges faced by Aboriginal offenders in the justice system.
• Has expertise in assessment, case management, and intervention for complex behaviours.
• Can confidently lead group and individual sessions, even in challenging environments.
• Demonstrates integrity, resilience, and cultural awareness in all interactions.
• Is committed to completing the Certificate IV in Correctional Practice.

Essential Requirements

• Tertiary qualifications in social work, psychology, mental health, or related fields (or equivalent experience).
• Certificate IV in Correctional Practice (or ability to complete through our training).
• Driver’s licence and willingness to travel throughout NSW.
• Australian or New Zealand citizenship or permanent residency for ongoing roles.

Download the role description.

Why Choose Hunter Correctional Centre?

Hunter Correctional Centre offers a unique environment focused on rehabilitation and community safety. Here, you’ll find:

• Supportive Teamwork: A culture of collaboration with colleagues who share your vision.
• Cutting-Edge Facilities: Access to state-of-the-art correctional practices.
• Career Development: Training opportunities, including a Certificate IV in Correctional Practice.
• Impactful Work: Directly contribute to breaking cycles of reoffending and building stronger communities.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Are you ready to join us?

As an Identified role, this opportunity is open to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people only.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to your profile to be considered for the role as follows. Either will be accepted:

1. Confirmation of Aboriginality form
    

or
 

2. Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and is accepted as a such by the Aboriginal and/or Torres Strait Islander community.
   

Apply now! Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday 2nd February 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Katie Yilmaz on 40506183 at katie.yilmaz@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Nastassja Le Claire on 0460 961 902 or via Nastassja.LeClaire@dcj.nsw.gov.au     

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/