Casework Support Worker - Mid North Coast

Mid North Coast

Casework Support Worker

We are creating a Talent Pool for future Casework Support Worker roles across the Mid North Coast NSW district.

The Talent Pool is valid for a period of up to 18 months and will be used to fill future temporary and ongoing vacancies that may arise.

Salary: $82,193 - $90,001 plus super and leave loading

We have Community Service Centres (CSCs) in the following locations across the district that you could work in:

• Coffs Harbour, Port Macquarie, Kempsey, Taree

Your role

As a Casework Support Worker you will be an integral part of the child protection team helping Child Protection Caseworkers in their day-to-day work. You will contribute to keeping children, young people, families and communities in varied and challenging circumstances safe by undertaking tasks which support case planning and documentation, referrals and appointments, case visits and day to day team priorities.

No two days will be the same. One day you will be helping caseworkers prepare documentation or will help with case planning for children and young people and the next day you’ll be sourcing and sharing information about families and making referrals or appointments.

Whether you are Indigenous and have some experience working within your community and/or have a Diploma or are currently completing your degree in social work, social science or related, this is a role for you to further gain significant experience working within the Child Protection field.

Ideally you will have

• Some experience working with vulnerable and diverse groups in the community
• The ability to organise work and prioritise workload in a busy work environment 
• Strong record keeping skills or the willingness to learn
• A passion for supporting the work of child protection caseworkers

What we need

• A Diploma in welfare / community services and/or relevant equivalent work experience
• Applicants working towards completing a Bachelor of Social work, social science degree are strongly encouraged to apply as we will consider as part of relevant skills and experience 
• Current driver’s license
• Current Working with Children number or willingness to apply for one.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 1 page) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Friday 21 February 2025 at 11.59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Binnie Carter binnie.carter@dcj.nsw.gov.au

If you’ve got a question about applying or require an adjustment in the recruitment process, please contact Tina Baker on 02 9765 5369 or tina.baker@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.