Asset Performance Officer

Work Location: 1x position in Gosford and 1x position in Lake Macquarie

Employment type: Ongoing, Full-time

Salary: Clerk Grade 5/6, $97,027 to $107,059p.a. plus employers’ contribution to superannuation and annual leave loading

Your role

Do you have a passion for customer service and would like to use your trade/building/construction industry knowledge to help make a positive difference in our NSW social housing maintenance delivery?

Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart – including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

The role of the Property Services team is to deliver comprehensive property services to the regions and oversee the delivery of maintenance services such as scoping, compliance inspections and work order management.

The purpose of this role is to undertake and report on field inspection activities/outcomes to scope and monitor the delivery of work and verify contractor compliance with maintenance contract requirements.

What you’ll do

As an Asset Performance Officer, you will play a pivotal role in ensuring the optimal functioning and maintenance of a residential public housing property portfolio.

Your responsibilities will encompass a diverse range of tasks, including the timely, accurate, and effective scoping of works, adhering closely to the scoping program. You'll be tasked with developing and implementing planned maintenance programs based on Property Assessment Survey (PAS) data and local knowledge, ensuring the seamless delivery of works while promptly addressing any issues that may arise.

The role focusses on the standard Asset Performance functions including scoping, vacate, technical inspections, lawns grounds and cleaning, home modifications, compliance and stakeholder engagement.

Your attention to detail will be crucial as you conduct thorough inspections according to program standards, maintaining meticulous records of inspections and necessary actions.

Building and nurturing positive relationships with contractors will be paramount to facilitating effective inspection and maintenance programs, while also collaboratively resolving any compliance issues that may arise.

Additionally, you will be responsible for reporting emerging issues to management and providing recommendations to continually enhance asset program delivery and minimise impacts.

If you're passionate about ensuring the longevity and adequate maintenance of social housing properties while fostering collaborative relationships within the community, this role offers a rewarding opportunity to make a tangible impact in NSW social housing.

What we’re looking for

• Understanding of the Australian Building Codes, Australian Standards, Government, or commercial probity and contracting standards.
• Relevant qualification and/or sound construction building maintenance and/or building construction experience/exposure, together with field inspection experience and measurement of performance against standards.
• Extensive experiences and knowledge of residential property maintenance and improvements. 
• Scoping experience – desirable
• Valid and current NSW driver’s licence.
• Desirable – experience in compliance inspections of building essential services.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

While the Department of Communities and Justice offers a flexible or hybrid working arrangement some office work will be required and therefore to be considered for this role you would need to live in NSW or be relocating to NSW.  

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Wednesday 29 January 2025 at 11:59pm AEDT

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Stephen McGinty on 0427 800 897 or at Stephen.Mcginty@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Leanne Chommanivong on  Leanne.Chommanivong@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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