Service Officer Workers Comp

Service Officer Workers Compensation

Location: Goulburn

Employment type: Ongoing full-time role

Salary: $79,032 pa to $86,539 pa, plus employer's contribution to superannuation and annual leave loading.

Your role

You will be part of a high performing specialised Workers Compensation Payroll team processing workers compensation wages across DCJ.  

What you’ll do

You will be responsible for a portfolio of Workers Compensation claims and will work closely with key stakeholders to ensure entitlements are processed in accordance with legislative requirements. 

You will provide employees with a high level of customer service and advice regarding their claims. 

If you would like to join a collaborative and supportive team that is dedicated to achieving the best outcomes for its customers, we would love to hear from you.

Shared Services and Customer Experience deliver business services for Communities and Justice Divisions which includes Finance and Payroll Services.  The Workers Compensation Team is located within Finance Shared Services.

What we’re looking for

In addition to meeting the essential requirements, the successful candidate must demonstrate strong capabilities in:

• Interpretation and application of a range of legislation and internal guidelines and policies relating to workers compensation
• Previous payroll experience (desirable)
• providing employees with a high level of customer service and advice regarding their claims
• Strong organisational skills
• Confident communication skills
• Initiative, with attention to detail

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday, 8 December 2024 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Craig Tozer on 0447 586 809 or at craig.tozer@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

*Please note - due to the Christmas/New Year shutdown across some areas within DCJ Interviews will be held in mid to late January, 2025.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/