Housing Manager

Housing Manager 7/8

• Location: Griffith (Southern and Western NSW district)
• Employment type: 6 months with possibility of extension
• Grade: Clerk Grade 7/8
• Salary : $110,266 pa - $122,058 pa plus superannuation and annual leave loading
• Generous leave entitlements including flex leave 

Your role

The housing Manager will lead a team of staff that contribute to the delivery of housing programs at the local level. This role leads a small team of front-line staff who provide assistance to people experiencing housing stress, homelessness and other issues that impact a person’s housing

What you’ll do

The Housing Manager will be required to monitor and contribute to the overall development and management of housing operations across access and tenancy management in areas with high public housing concentration and social disadvantage.   As well as to establish and maintain a range of networks with clients, service providers including internal and external stakeholders to achieve our client expectation and continuous improvement in our service delivery.

It also requires you to provide expert advice, coaching and support to direct reports to ensure all team members are supported to improve the productivity in a safe working environment.

What we’re looking for

• Ability to work independently and within a team environment to manage your own work and the team priorities, and to support others to achieve their work goals.
• Ability to assist the Senior Client Service Officers and Team Leader - Tenancy with complex service issues and policy interpretation.
• Ability to establish and maintain relationships with internal and external stakeholders.
• A commitment to a culture of teamwork, excellence, and continuous improvement.
• A strong commitment to customer service including an empathic approach to clients that is outcome focused.
• Possession of a minimum Provisional 2 NSW Driver’s Licence and a willingness to travel to and work with clients in their home and in the community (a corporate vehicle will be provided for travel).

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role: 

• Describe a time you have led a group of staff who can be exposed to traumatic stories from clients. What have you done to manage staff wellbeing while ensuring service delivery is maintained?

• This role involves managing staff who are working with vulnerable families who have high expectations that cannot always be met immediately. Describe a time you have worked with a staff member in this situation and explain how you motivate them.

Applications closed Friday, 28 February 2025 at 11:59pm AEST. 

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kelly Shields at Kelly.Shields@homes.nsw.gov.au or Ph 0436 695 235        

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via poppy.sgro@facs.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/