Senior Client Service Officer (Special Inquest) - Coroner's Court - Lidcombe

• Location – Lidcombe – Onsite parking is available
• Salary ranging from $79,032 pa to $86,539 pa + super and leave loading
• Temporary – Full Time – 12 months with a possibility of extension until the end of the Special Inquest

Your role

The Senior Client Service Officer provides a range of administrative and support services to the Special Inquests team, Coroner’s Court Lidcombe.

You will be responsible for allocating and prioritising the delivery of professional services to clients within agreed standards and timeframes, while maintaining accuracy and attention to detail.  You will also be responsible for the supervision and support of other team members.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience.

What you’ll do

• Records management, routine and complex correspondence, and resource allocation
• Complete routine financial transactions and purchasing
• Respond to enquiries, escalating and redirecting as required
• Collect and compile information and prepare documentation and correspondence to support information flow and support decision making.
• Train, supervise and support team members to deliver the teams daily goals

What we’re looking for

• Demonstrated experience providing high level administrative, clerical support and client service
• Ability to maintain motivation, supervise & train staff, and deliver responsibilities while working with minimal supervision
• Ability to maintain accuracy when delivering multiple competing priorities within tight timeframes
• Experience with records management, financial transactions and purchasing

Download the role description

What We Offer - We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! 

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Describe one of the most challenging and complex things you’ve had to learn.  What made it difficult and how did you learn it?
2. Offer some examples of how you use technology in your role to make complex tasks easier.

Applications close:  11.59pm – Wednesday, 3 July 2024

Got a question?

For more information about the role or what it’s like to work for DCJ contact Karryn Gavenlock on 0467 962 691 or email Karryn.gavenlock@justice.nsw.gov.au

If you’ve got a question about applying or require an adjustment in the recruitment process, please call Natalie Cummings on 8688 7244 or email Natalie.cummings@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more. 

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. 

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/