After Hours Response Team Caseworker

After Hours Response Team Caseworker

Child Protection Helpline

We are currently recruiting for fulltime Caseworker opportunities within the After Hours Response Team.

We are also open to considering part time and job share opportunities.

About your new role 

The After Hours Response Team (AHRT) provides a range of After Hours services, working in partnership with parents and carers, extended family members and services to meet the immediate safety needs of children and young people.  The AHRT works with regional on call teams to provide an after-hours child protection response across NSW, from 4.30pm to 6am on Monday to Friday and 24 hours on weekends and public holidays.

The team undertakes assessments in response to children and young people who are at immediate risk of significant harm and/or families who are requesting urgent assistance, such as housing and food provisions. The team will work closely with other agencies including NSW Police, NSW Health, Non-Government organisations and Interstate Agencies to keep children and young people safe after hours.
 

What you’ll do 

• work sensitively and respectfully with children or young people, parents, family members.
• work collaboratively with other agencies and engage in complex problem solving.
• Assist families in meeting their immediate needs, addressing safety and well-being concerns, and providing appropriate assistance through home visits. 
• develop safety plans and complete risk assessments. 
• manage short term intervention including situations that involve working with high needs and high-risk clients and their families.
• participate in individual and group supervision.

What we’re looking for 

To be an After Hours Child Protection Caseworker you need to be confident, curious and resilient. The essential requirements include:

• Completed Bachelor’s or Master’s degree in Social Work, Social Science and Welfare. Other related degrees are considered, if you can demonstrate your knowledge skills and experience working with vulnerable children, young people and families 
• As an Aboriginal or Torres Strait Islander Caseworker, you will need to have a connection to, and at least two years’ experience working with Aboriginal families, children, and/or communities.
• Relevant experience in child protection, Out of Home Care, or provision of casework in another setting
• Excellent verbal and written communication skills, and the ability to build positive working relationships  
• A valid driver’s licence (P1 or above)
• A paid working with children clearance number 
• Ability to undertake shift work during the hours of operation. On site in attendance in Liverpool, NSW is required.

Why work for us?

As Australia’s top public sector employer, we offer competitive benefits and opportunities including: 

• Rewarding salary from $87,315 – $113,562pa plus superannuation and annual leave loading 
• Opportunities to work flexibly  
• 17 weeks of industry leading training in the Caseworker Development Program 
• Customised career development and support for your personal and professional growth 
• Generous leave entitlements
• Positive culture for wellness including Fitness Passport, tailored health app and mental health support 

Click here to view the role description and the assessment process

 
Click here to hear from our Caseworkers. 

Closing Date: 11.59pm AEDT Thursday 3rd July 2025

Are you ready to join us? 

Click apply, attach a cover letter (maximum 2 pages) as well as an up-to-date résumé (maximum 5 pages). 

Got a question?

For any enquiries please reach out to Manager Client Services, Angela Tarlington on 0457 423 892 or Angela.Tarlington@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Isabelle Kratz on (02) 9765 3781 or via Isabelle.kratz@dcj.nsw.gov.au 

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit 

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. 

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

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