Casework Specialist

Casework Specialist

Location: Liverpool
x2 Temporary Opportunities
Grade 9 - $125,693 - $129,228 p.a. + superannuation and annual leave loading
Excellent working conditions including work from home, flexible working hours, 35-hour week and flex leave

Your role

As a Casework Specialist in Community Services Statewide Services, you will work alongside casework teams to promote good practice and support continuous improvement in service delivery. You will achieve this by fostering the implementation of best practice casework and provide direct practice based professional support and development to practitioners to improve outcomes for children and families.

What you’ll do

Your day will include but not limited to the following:

• Perform casework and case manage allocated families to maintain contemporary practice and role model best practice for caseworkers.
• Provide practice support to all directorates in Community Services Statewide Services which includes, ChildStory, Helpline and Domestic Violence Line, Information Access Exchange (IAE), Intensive Support Services (ISS), Joint Child Protection Response Program (JCPRP), Open Adoption Records Access (OARA).
• Working alongside caseworkers directly with children, young people and their families to model and coach best practice.
• Providing specialist advice to all levels of management and staff on case practice matters and specialised assistance in complex or sensitive cases.
• Taking on the consultant role in regular casework team group supervision and in leadership group supervision.
• Providing one to one or group support to new caseworkers upon their completion of the Caseworker Development Program (CDP).
• Working with caseworkers and managers, modelling, coaching, and mentoring them to develop case practice skills and knowledge that are responsive to the changing needs of children, young people and families.
• Developing and maintaining networks and relationships to influence good practice and draw on contemporary evidence-based practice research and resources.

What we’re looking for

• Demonstrated skills in putting the child at the centre of your work and be recognised as someone who is a practice leader in child protection and works collaboratively.
• Excellent written and verbal communication skills and the ability to build strong relationships with a variety of people to influence and guide good practice.
• The ability to deal with sensitive, complex issues appropriately and confidentially.
• A strong ethical approach to practice and your role as a Practice Leader.
• Work with and mentor caseworkers and managers in a planned and coordinated manner to role model and develop case practice skills that is responsive to the changing needs of children, young people and families.
• Previous experience in a Human Services role where you have had experience in providing comprehensive advice on complex case reviews.
• The ability to work independently and in a team.
• An ability to show initiative, set priorities and manage a workload.
• Ability to work across a district to support the operational needs of units.
• Current driver’s licence as occasional travel will be required.

Appointments are subject to reference checks and the following pre-employment checks:
 

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career.
• Flexible, autonomous work environment.
• Competitive pay and conditions.
• Training and development opportunities to build and maintain capabilities.
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Tell us about yourself, why you want to be a casework specialist and the skills and capabilities you bring to the role. Using the STAR method provide a recent example where you used these skills and capabilities in navigating a complex situation with a colleague at work.
2. The role of a casework specialist has evolved over the years. Tell me about a time you have had to adapt to change, how did you utilise your practice wisdom and professional judgement to identify, address and resolve the challenges?

Applications close - 11:59pm, Tuesday, 21 January 2025

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Joanne Dobry on 0428 943 973

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Peter Luong on Peter.Luong1@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/