Records Assistant

Records Assistant

Location – Liverpool

Onsite Roles – Full time

Employment type – Temporary up to 8 months with a potential to extend.

Clerk Grade 1/2. Salary – $73,522 - $79,931 plus employer’s superannuation and annual leave loading.

Your role

To provide records management services to the clients of DCJ which are compliant with legislative requirements to ensure the flow and confidentiality of business information. Also to balance requests for information, multiple work tasks and competing deadlines in an environment with fluctuating demands.

What you’ll do

• Provide a range of administrative and support services to facilitate the effective operation of the unit
• Update and maintain records and databases, ensuring all information is accurate, securely stored and easily accessible.

You'll work as part of a team who work together to fulfil the steady stream of requests from DCJ business divisions to provide imaged and hardcopy records management. You’ll be working in an office/warehouse environment, where your responsibilities will include retrieving records, answering phones/emails, accepting incoming mail/deliveries, and facilitating the despatch of records.

What we’re looking for

• Exceptional communication and interpersonal skills, ability to collaborate effectively within a dynamic team environment and provide clear, professional communication with stakeholders.
• Excellent attention to detail, ability to prioritise competing demands. Ability to be flexible is vital in this role.
• Excellent verbal and written communication skills for liaising with stakeholders and handling enquires.

This is a physical role within a records/warehouse environment, the role holder is required to safely carry out the following:

• Frequently bend, lift, kneel, crouch and walk - to move about the warehouse, office and compactus to retrieve and maintain records in compactus/shelving (above the head and low to the ground)
• Climb stairs and ladders to retrieve boxes - regularly ascend/descend stairs and ladders within the office and warehouse, to retrieve and maintain records in compactus/shelving (above the head and low to the ground)
• Carry weight, lift and push and pull trolleys – to move records about the warehouse, office and compactus

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1 - Can you describe a time when you went above and beyond to assist a customer with a request or problem? What approach did you take and what was the outcome?

 Targeted Question 2 - Can you describe a time when you needed to complete several things at the same time? What did you do and what was the outcome?

Applications close 23 April 2025 at 11:59pm AEST. 

Please note – Interviews will be held onsite at Silverwater.

Got a question?

For more information about the role, please contact the hiring manager Linda Trovato on 9765 3751 or via email  Linda.Trovato@dcj.nsw.gov.au . 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Rosie Matamaki on 9765 3235 or via rosie.matamaki@dcj.nsw.gov.au  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.