Services and Programs Officer - Clerk Grade 5/6 - 2x Temp - MSPC

Services and Programs Officer

Clerk Grade 5/6

Locations – Metropolitan Special Programs Centre (MSPC) Long Bay Correctional Centre

Employment Type – 2 x temporary opportunities available

Salary – Clerk Grade 5/6 (starting at $97,027.00pa plus Environmental Allowance superannuation + leave loading)

Be a Force for Positive Change

Join us as a Services and Programs Officer (SAPO) at the Metropolitan Special Programs Centre (MSPC), Long Bay Correctional Centre, where you’ll deliver targeted programs that reduce reoffending and foster rehabilitation.

We encourage applications from Aboriginal candidates, whose lived experiences will help strengthen our workforce and outcomes for individuals under supervision.

Working at the Metropolitan Special Programs Centre (MSPC)

Located within the iconic Long Bay Correctional Centre, MSPC is a specialised facility that caters to diverse and high-need populations. The centre focuses on delivering innovative programs and services, offering you a unique opportunity to make a meaningful impact in one of Sydney's most significant correctional environments.

Your role

As a Services and Programs Officer (SAPO) at MSPC, you will lead the delivery of programs designed to reduce reoffending, drive positive behaviour change, and support the overall well-being of individuals under supervision. Working within the Wellington community, you’ll be guided by the local directorate while partnering closely with our Strategy & Policy branch to uphold high standards in program facilitation and service.

Through effective program delivery, you will directly contribute to addressing factors associated with offending and support positive change in behaviour, playing a vital role in our broader mission.

What you’ll do

As part of the Services & Programs Officer you will

• Conduct inductions, assessments, support, case management, and reporting.
• Facilitate group programs for people in custody or under supervision, focusing on positive behaviour change.
• Implement strategies and programs that promote well-being and ensure safety for individuals under supervision and the community.
• Provide individual interventions for individuals under supervision as required.
• Respond to critical situations by offering information, expertise, support, and referrals.
• Assist inmates with pre-release planning.
• Document and maintain case notes for all individuals under supervision.
• Collaborate with a wide range of stakeholders, including those under supervision, families, multidisciplinary staff, and partnering agencies.
• Build networks with internal and external agencies to support positive outcomes for individuals under supervision. 

What we’re looking for

• Strong understanding of transition factors affecting individuals under supervision and their families.
• Skilled in assessment, case management, and intervention with individuals demonstrating complex behaviours and attitudes.
• Experience and/or proven ability to deliver group-based interventions.
• In-depth knowledge of areas including drug and alcohol dependence, domestic violence, pro-criminal behaviours, and evidence-based interventions including trauma informed practice

The ideal candidate will:

• Work collaboratively with individuals in custody, their families, and colleagues from various backgrounds.
• Feel confident in leading group and individual sessions with diverse individuals who may display challenging behaviours.
• Act with integrity and resilience in response to challenges.
• Complete the Certificate IV in Correctional Practice or other training requirements of the role

Essential Requirements

• Relevant tertiary qualifications in social work, psychology, mental-health or other human service fields; and/or demonstrated relevant equivalent experience working with family, social, and/or drug and alcohol related issues
• Current Certificate IV in Correctional Practice with the necessary Units of Competency for this role – or the capacity to complete Certificate IV in Correctional Practice (internal training offered by Corrective Services Academy) in accordance with specified timeframes
• Current driver licence with ability and willingness to travel throughout NSW
• Australian or New Zealand Citizen or Permanent Resident for ongoing appointments

Download the role description.

Why MSPC?

• Specialised Environment: Work in a unique correctional setting with access to advanced training and resources.
• Career Development: Expand your expertise through tailored professional development opportunities.
• Team Collaboration: Join a dedicated team committed to fostering positive outcomes for individuals under supervision.
• Location Advantage: MSPC’s location at Long Bay Correctional Centre offers convenient access to Sydney’s vibrant city life while providing a fulfilling and impactful career path.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

Applications close  12 February 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Mitchell Grant on 0475213528 at mitchell.grant2@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Nastassja Le Claire on 0460 961 902 or via Nastassja.LeClaire@dcj.nsw.gov.au     

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/