Assistant Centre Administration Support Officer - St Heliers Correctional Centre

Assistant Centre Administration Support Officer,

Clerk General Scale, St Heliers Correctional Centre

• Temporary Full-Time Role
• Clerk General Scale, Salary $34,231 - $67,006pa, plus employer’s contribution to superannuation and annual leave loading 

• Great Team Environment located at Muswellbrook

• Flexible working hours

About Us

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

About the role

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, support for inmate records, warehousing and stores and records management ensuring the team is supported in accordance with the directions provided by your Manager. In this role there will be face to face contact with Offenders in a controlled environment. 

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.

Please click here to view Role Description

Essential requirements

Current and valid driving licence and willingness to travel within NSW

Applying for the role

To apply for this role you must submit an application online

When applying you will need to:

1.         Answer the two pre-screening questions below – we are looking for you to demonstrate your competency in this focus capability.

Target Question 1. 

Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective?

Target Question 2.

Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome?

Then:

2.         Attach a resume (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as specified in the role description.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

To apply for this role, you must submit your application online, this includes a resume of up to a maximum of 3 pages and a cover letter of up to a maximum 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.

For more specific information about the role please contact: Michelle Veitch via Michelle.veitch@correctiveservices.nsw.gov.au or call 65424300

For application enquires or support please contact:

Talent Acquisition Consultant – Angela Dang – angela.dang@dcj.nsw.gov.au

Closing Date:   Sunday, 15th June 2025

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment within the recruitment process, please contact:

Angela.dang@dcj.nsw.gov.au

If you are looking for more information about workplace adjustments, please visit our Careers site.

Thank you for your interest in this role. We look forward to receiving your application.