Assistant Centre Administration Support Officer - Southern Region

Assistant Centre Administration Support Officer,

Clerk General Scale, South Coast Correctional Centre & other Correctional Centres within the Southern Region

• Talent Pool Creation – For future ongoing & temporary roles
• Clerk General Scale, Salary $34,231 - $67,006pa, plus employer’s contribution to superannuation and annual leave loading 

• Great Team Environment

• Flexible working hours

About Us

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

About the role

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, support for inmate records, warehousing and stores and records management ensuring the team is supported in accordance with the directions provided by your Manager. In this role there will be face to face contact with Offenders in a controlled environment. 

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.

Essential requirements

Current and valid driving licence and willingness to travel within NSW

Please click here to view Role Description

Applying for the role

To apply for this role, you must submit your application online, this includes a resume of up to a maximum of 3 pages and a cover letter of up to a maximum 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.

Target Question 1. 

Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective?

Target Question 2.

Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome?

For more specific information about the role please contact: Matthew Gladman  – Matthew.Gladman@correctiveservices.nsw.gov.au or call 4424 6000.

For application enquiries or technical issues, please contact the Talent Acquisition team via Angela.Dang@dcj.nsw.gov.au  

Closing Date:   Wednesday 2nd July 2025 at 11.59pm

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge and experience.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment within the recruitment process, please contact Angela.Dang@dcj.nsw.gov.au  and advise us of your preferred method of communication.

If you are looking for more information about workplace adjustments at DCJ, please visit our Careers site.

Thank you for your interest in this role. We look forward to receiving your application.