Asset Performance Supervisor

Asset Performance Supervisor

Location – Parramatta, Gosford and Newcastle Locations!

Employment type – Ongoing

Salary – $106,025-$117,363 + employer superannuation contribution

Your role

Do you have a passion for customer service and would like to use your trade/building/construction industry knowledge to help make a positive difference in our NSW social housing maintenance delivery?

Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart – including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

The role of the Property Services team is to deliver comprehensive property services to the regions and oversee the delivery of maintenance services such as scoping, compliance inspections and work order management.

The purpose of this role is to coordinate the development of Housing Portfolio’s program of works and the respective estimates/negotiations with contractors, as well as manage staff working on compliance inspections to ensure the required numbers of inspections are carried out.

What you’ll do

As an Asset Performance Supervisor, you'll play a crucial role in overseeing the efficient and cost-effective management of Housing Portfolio assets.

Your responsibilities include planning and managing inspections, services, and performance programs, as well as coordinating the development of quarterly maintenance works programs. You'll build and maintain positive relationships with stakeholders and contractors, ensuring effective contract management and resolving project conflicts or delivery issues promptly.

Leading a team of Asset Performance Officers, you'll provide guidance, manage workload allocations, and oversee staff performance and professional development. You'll also oversee estimating and negotiation processes with contractors, ensuring compliance with government standards and initiating abatement action for substandard work.

Additionally, you'll contribute to compliance, risk, and performance management programs, monitoring program delivery to ensure adherence to timelines and budgets. As an escalation point for quality issues, you'll ensure the highest standards of workmanship. Your role will also involve accurate financial forecasting and expenditure review, contributing to successful program outcomes.

If you're passionate about ensuring the longevity and adequate maintenance of social housing properties while fostering collaborative relationships within the community, this role offers a rewarding opportunity to make a tangible impact in NSW social housing.

What we’re looking for

• Understanding of the Australian Building Codes, Australian Standards, Government, or commercial probity and contracting standards.
• Relevant qualification and/or sound construction building maintenance and/or building construction experience/exposure, together with field inspection experience and measurement of performance against standards.
• Experience and knowledge of residential property maintenance
• Experience in managing program of works
• Scoping experience – desirable
• Experience in managing staff
• Current driver’s license.
• Desirable – experience in compliance inspections of building essential services.

Click here to download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Please outline your two strongest qualities in undertaking the Asset Performance Supervisor role. Could you demonstrate those strengths by a reference to an example when you used them to positive effect in achieving an outcome for the tenant and/or property.
2. What will be your approach to working in the field. What considerations will you make prior to attending, attending, and following any site visit?

Applications close 3 May 2024 at 11:59 AEST

Got a question?

If you’ve got a question about this role please contact Craig Horton at craig.horton@homes.nsw.gov.au  

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Recruitment via email at recruitment.homesnsw@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.