Business Support Officer

Business Support Officer

• Location in Parramatta CBD or Coff Harbour
• Full time temporary opportunity until 30 June 2026 (35 hours per week)
• Salary from $82,193 to $90,001 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

We are seeking a Business Support Officer to provide high-quality administrative and office services that support the efficient operation of our business units and the delivery of services to Aboriginal communities across NSW.

This role offers variety, impact, and the opportunity to work in a collaborative team that values cultural knowledge, professionalism, and community outcomes.

What you’ll do

• Deliver a range of administrative and business support activities to assist in the smooth functioning of the team.
• Manage and process grant payments accurately and in line with governance and compliance requirements.
• Liaise with conveyancers and legal or financial contacts to support timely and accurate conveyance-related payments.
• Maintain accurate records, manage business information and data, and ensure compliance with Aboriginal Housing Office (AHO) standards.
• Prepare reports, correspondence, and presentations to support business managers and Directors.
• Support meetings and events, including scheduling, logistics and documentation.
• Act as the first point of contact for the business unit, providing high-quality customer service and assisting internal staff and external stakeholders.
• Coordinate workflows and share information across teams and external partners to support efficient service delivery.
• Contribute to the continuous improvement of administrative systems and processes.

What we’re looking for

• Strong administrative, organisational, and time management skills.
• Ability to balance multiple tasks and competing priorities in a fast-paced environment.
• Strong communication and interpersonal skills to work effectively with a wide range of clients and stakeholders.
• High attention to detail and the ability to manage confidential information.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• In this role, you’ll often be the first point of contact for the business unit. Can you tell us about a time when you went above and beyond to support someone or provide a positive customer service experience?
• Describe a time when you were given multiple tasks with tight deadlines. How did you prioritise your workload?

Applications close Wednesday 2nd July 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Debbie Avery Debbie.Avery@aho.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on 02 8688 0027 or via stephanie.hughes@dcj.nsw.gov.au  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.