Community Engagement Officer - Talent Pool

Community Engagement Officer

Statewide Talent Pool Creation

Ongoing, temporary, full-time, part-time opportunities available as projects are initiated! 

Salary – Grade 5/6 (93,295 – 102,941) + Super

This recruitment is to establish a statewide Community Engagement Officer talent pool to continuously draw upon over 18 months to fill vacancies as required.

Your role

Elevating tenant voice across all areas of Homes NSW work is vital work for a modern social landlord. The Community Engagement Officer will help make this a reality!

These roles are responsible for coordinating the development, implementation and evaluation of the tenant and stakeholder engagement component of projects to achieve project outcomes and support the achievement of organisational objectives.

What you’ll do

As part of the Homes NSW commitment to elevating tenant voice, you will implement the community based outcomes and take appropriate actions to consider community feedback into projects and decision making processes.

You will collaborate, communicate and deliver a variety of Community based tasks to support different types of projects with a variety of community based stakeholders.

You will engage positively and regularly with the community to identify local issues and impacts that are relevant to project tasks, with the aim of collecting, compiling and documenting feedback and impacts.

You will respond to community enquiries and complaints and prepare communications material to engage positively with the community.

You will proactively identify Community Engagement issues and risks and work with the relevant teams to develop and implement mitigations.

Participate in research, analysis, documentation and reporting on the community risk profiles of programs to protect business objectives and work with key stakeholders to enhance project outcomes.

What we’re looking for

Relevant qualifications and/or experience:

Qualifications in Marketing, Public Relations, Communications, Community Engagement, Community Development and/or demonstrated experience working with community in a property development or infrastructure environment.

Demonstrated ability to self manage:

Show drive and motivation, an ability to self-reflect, a commitment to learning and to achieving challenging goals

Effective communication skills

Communicate clearly, actively listen to others, and respond with understanding and respect; demonstrate ability to write and prepare material that is well structured and easy to follow and communicate routine technical information clearly.

Commitment to customer service excellence

Demonstrate experience and commitment in providing excellence in customer-focused services.

Please click here to download the role description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Sunday 1st December 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Senior Resource Officer Brayden Apps at Brayden.apps@homes.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lisa Walker on 0447204182 or at lisa.walker@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/