Director Digital Experience

Director Digital Experience

Temporary position available for up to 12 months
Located in Parramatta – flexible and hybrid arrangements available
$231,159 to $255,262 total remuneration payable

Your role

The Director of Digital Experience will drive the development of accessible online communication platforms, major digital projects and services that support the communications goals of the Department of Communities and Justice (DCJ).

What you’ll do

The director will enhance DCJ’s online communications presence and ensure it aligns with NSW Government design standards. The role will contribute to DCJ operating as a unified and cohesive Department that delivers outstanding services to internal and external customers. You will also:

• Lead the delivery of projects that consolidate DCJ’s intranet and internet platforms, with a focus on value for money solutions that make online content easy to access. 
• Build collaborative and strategic relationships with internal and external stakeholders and with the Ministers’ Office/s and serve as the key point of contact for expert advice.
• Lead and drive team management, work planning, coaching and professional development initiatives to align resources and deliver priorities.
• Ensure the development of designs and standards support making content available to all audiences including people using assistive technologies.
• Ensure the Digital Experience team understands sensitive content and issues across broad policy areas and multiple portfolios including courts, child protection, social housing, domestic and family violence, ageing and disability, and community sector issues.
• Foster awareness among the Digital Experience team of privacy, legislative and information security requirements which constrain information the department can release.

What we’re looking for

• Experience as a senior executive, leading a strong people culture that aligns to vision, purpose, and goals of the organisation.
• Strong stakeholder management skills, with proven experience in building collaborative partnerships with the wider executive team and ministerial offices. 
• Experience working with legacy systems and harmonising digital platforms.
• Ability to effectively communicate digital jargon in plain language and communicate priorities to key stakeholders.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us. 

We do work that really matters

Working for DCJ provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

To apply directly via the DCJ Careers site click here.

Applications close Wednesday 30 April 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Joe Sumegi on 0419 268 609 or at joe.sumegi@dcj.nsw.gov.au. 

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Dylan Huke on 0484 362 936 or at seniorexecutiverecruitment@dcj.nsw.gov.au. Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. 

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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