Guardian

Guardian

• We are filling current and future ongoing / temporary / full-time / part time vacancies. working up to 35 hours per week.
• Locations: Parramatta, Sydney CBD, Wollongong, Gosford and Newcastle and other regional offices such as Wagga Wagga, Port Macquarie, Lismore, Bathurst and Broken Hill. Flexible and hybrid working options available.
• Clerk Grade: Level 3/4. Base salary $ 82,193 p.a. to $ 90,001 p.a. plus superannuation and annual leave loading.

About us

At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes those seeking part time work, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds 

About the team

The NSW Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to make decisions on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. We also provide information and support to private and enduring guardians, service providers and the wider community.

The NSW Public Guardian collaborates with various stakeholders to protect and promote the rights of vulnerable individuals. We coordinate with different divisions within the NSW Trustee and Guardian and engage with healthcare providers, legal professionals, community organisations, and families to make informed decisions.

The NSW Public Guardian has four main units:

• Practice and Strategy: Provides advocacy, policy, and stakeholder engagement.
• Service Delivery: Offers guardianship services across NSW.
• Establishment and Quality Assurance: Manages triaging and education for new guardianship and monitoring matters.
• Legal: Supports decision-making and handles legal matters.

The organisation is adopting innovative practices, including new learning models, governance, technology, and training. It is also exploring Supported Decision Making in response to future law reforms. 

About the role 

The role of a guardian is to understand who the represented person is, what is important to them in their life, and as far as possible, make decisions that they would have made if they had decision-making ability. Guardians ensure that their customers’ welfare and interests are maintained and seek evidence to support the decision-making process.

You may be required to flex into other teams or roles as this is a flexible work organisation that both supports individuals with their work hours and creates opportunities to build careers through exposure to working across teams from time to time

For more information about the position, view the Role Description.

About you

One of the most rewarding aspects about working for us is that at the core, our people are making a positive difference to the lives of vulnerable people.

The ideal applicant will possess the following skills and attributes:

•          Passionate advocate for the vulnerable and people with disabilities.
•          Committed to providing insightful, timely customer service on complex, sensitive issues.
•          Strong communicator, collaborating effectively with stakeholders for optimal outcomes.
•          Skilled in building relationships and supporting customers in life decisions.
•          Keen interest in social justice, demonstrating empathy and emotional intelligence. 

Sound like you? We would love to hear from you!

Essential requirements

• Degree and/or equivalent experience in social, health, behavioural sciences or related discipline
• Available to travel throughout NSW and to undertake after hours work where required

Key knowledge and experience

•      Understanding of guardianship practice, advocacy and other services accessed by people with vulnerability.

What we offer

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

•         work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
•          various leave options (recreation, parental, and flex leave of up to 24 days per year)
•         career development including study leave and acting opportunities
•          access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

• complete the online application.
• submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability. 

Read: writing your job application for tips with the application process.

Closing date

Applications close: 11:59pm, Thursday 12th June 2025

For enquiries about the role, please contact Executive Support Officer, Jolene Hughes via email jolene.hughes@tag.nsw.gov.au

For enquiries about the recruitment process, please contact Talent Advisor, Hina Maudarbocus via email hina.maudarbocus@tag.nsw.gov.au 

Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via the online portal will be accepted. 

Please note:

• If you need an adjustment in the recruitment process, please contact People and Culture via email at peopleandculture@tag.nsw.gov.au
• Offers of employment will be subject to reference checks and relevant clearances.

Thank you for your interest in this role. We look forward to receiving your application.