Injury Management Officer

Injury Management Officer

• Location: Sydney and NSW Regional Centres
• Employment type:  Ongoing and temporary opportunity up to 12months
• Salary: Clerk Grade 5/6, $97,027 to $107,059 plus employers’ contribution to superannuation and annual leave loading

Your role

The Workers Compensation, Safety and Wellbeing team within the People directorate leads and implements the Department’s wellbeing programs, safety approach and handles all workers compensation and non-compensable recover at work matters.

 The Injury Management Officer develops and provides effective and targeted injury and claims management and return to work programs to support injured workers to recover at work at the Department of Communities and Justice (DCJ).

What you’ll do

As part of the Workers Compensation, Safety and Wellbeing team, you will provide injury management services, including return-to-work programs, to achieve positive outcomes for the employee and ensure cost effective management of compensable claims.

You will deliver case management for workers compensation claims and develop and implement return to work plans and injury prevention strategies to ensure delivery of effective services.  This will include providing support, education and advice to managers and staff in different business streams across DCJ to ensure consistent application of relevant legislation, policies, procedures, and guidelines.

You will consult, negotiate, and liaise with a range of internal and external stakeholders to achieve effective outcomes in relation to injury management and return to work of employees for the business.

You will also maintain the accuracy, confidentiality and privacy of case files and relevant records to ensure compliance with legislation, policies, and procedures.

You'll work as part of a team of Injury Management Officers in a hybrid work environment.

What we’re looking for

Essential requirements of the role:

• Tertiary qualifications in a therapeutic or nursing area, or equivalent injury management experience.
• Valid Driver Licence and/or ability and willingness to travel across a geographical area to provide face to face support to injured workers as appropriate.

In addition to meeting the essential requirements, our ideal candidate for this role will demonstrate:

• Knowledge and understanding of current NSW workers compensation legislation. Previous experience as an Allied Health Professional or Nurse or Return-to-work Coordinator and case management experience would be beneficial.
• Show a strong commitment to the Recovery at Work program/process; and a genuine interest in working with injured workers to establish favourable outcomes for all parties. 
• Strong communication skills with the ability to have courageous conversations with injured workers and managers to enable positive outcomes. Ideally, you’ll be customer focused, with the ability to develop strong links with the business and stakeholders. 

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close :  Tuesday 25th February 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Margaret Melton - margaret.melton1@dcj.nsw.gov.au or call 0436663997

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Raji Subramanian on 02 8688 7146 or email rajalakshmi.subramanian@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/