Manager, Workplace Experience

Program Manager, Workplace Experience

Workplace Transformation

Location: Any NSW  and WFH (hybrid working), a mixture of working from the local office and home

Employment type: Ongoing full time

Salary: Clerk Grade 9/10, $120,859 to $133,183 pa, plus employer’s contribution to superannuation and annual leave loading

• Generous leave entitlements including flex leave & 35 hour working week
• Opportunity to be part of a team focused on delivering better outcomes for the people of NSW
• Some regional travel across NSW will be required from time to time to support project delivery

Your role

Our Workplace Transformation team leads an ongoing program of work which will transform our offices across NSW Department of Communities and Justice to improve the experience and satisfaction of both staff and clients. Ensuring improved accessibility, inclusivity and equality in our workplaces and front-line service centres. Our team are outcomes focused, passionate, driven and committed to supporting our people through this transformation. We take pride in working with transparency, building trust and always working with our customer needs front of mind.

This role is an integral part of our team, reporting to the Senior Manager, Workplace Experience.  In this role you will be responsible for key Workplace Experience deliverables and milestones which enable the successful implementation of our new projects. This may extend to relocation planning, logistics, procurement, contracts, records management, furniture recycling, site commissioning and decommissioning and compliance. An exception attention to detail, project planning and diligence for on time delivery of commitments will be essential to your success in this role. You will work as part of a multi-disciplinary project squad dedicated to the delivery of assigned projects/programs, and contribute to the continuous improvement and innovation in Workplace Experience for our clients.

You will develop and maintain workstream level project plans, including deliverables, key milestones, timelines, schedules, internal and external resources, project dashboards, etc

You will work with your team members to develop reports or communications materials to keep our stakeholders up to date with activity and collate relevant documentation and records.

Our team is outcomes focused, passionate, driven and committed to supporting our organisation to achieve this transformation. We take pride in working with transparency, building trust and always working with our customer's needs front of mind. We work collaboratively to successfully deliver assigned projects and programs. These will include; workplace relocations, co-locations, refurbishments, and decommissioning. At times this also involves responding to urgent workplace initiatives following weather, safety or environmental events across NSW.

NOTE: Interviews will take place week commencing 9th December 2024.

What we’re looking for

The successful candidate must demonstrate strong capabilities in:

• Managing and overseeing all aspects of project planning, development, and implementation for a range of projects, including developing project plans, coordinating resources, managing budgets, meeting reporting requirements, and supporting project-related activities, to ensure project outcomes are achieved on time, on budget, to quality standards and within agreed scope in line with established agency project management methodologies.
• Identifying opportunities and applying an innovative approach to problem solving, keeping a focus on evolving risks, and known issues, considering financial, safety and time impacts in recommendations you make for resolution.
• Establishing and maintaining stakeholder relationships through effective communication, negotiation, and issues management to engage stakeholders and ensure project deliverables are met
• Previous experience managing / developing people.
• Undertaking research and formulating recommendations to support evidence-based project planning and decision making
• Experience in project management, and office relocations, workplace services or facilities management in a commercial environment is required. Previous experience in Government is not essential.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Monday, 2nd December 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Glenn Hinds at Glenn.Hinds@dcj.nsw.gov.au  

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via thikimyen.nguyen@dcj.nsw.gov.au   

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/