Product Delivery Officer

Product Delivery Officer

Location – Parramatta with flexible/hybrid working

Employment type – 2x Temporary, full-time (1x temporary up to 11 months and 1x temporary up to 19 December 2025)

Grade – Clerk Grade 7/8

Salary – $106,025 pa to $122,058 pa plus employer contribution to superannuation and annual leave loading

Your role

Support the end-to-end delivery of digital project implementation, including websites and intranets migrations, from concept to launch. Help create accessible, user-focused products that meet business and community needs.

What you’ll do

In this role, you’ll support the Senior Product Delivery Officer in delivering high-quality digital projects, including websites and intranets migrations, in an agile environment. You’ll work closely with the broader Digital Experience team to coordinate and progress tasks, using tools including Jira to track activity and support sprint delivery.

A key part of the role is building and maintaining strong relationships with stakeholders to manage expectations and ensure projects stay on time and in scope.

Your day-to-day will involve coordinating key project tasks and timelines, supporting sprint planning, assisting with content migration and page building, and conducting rigorous quality assurance testing. You’ll also help maintain clear, up-to-date documentation to support governance and project transparency.

An essential part of this role is ensuring all digital products meet accessibility standards, creating inclusive experiences for all users. This role suits someone who is proactive, organised, and confident working across multiple priorities in a fast-paced digital environment.

What we’re looking for

The ideal candidate will have:

·       Tertiary qualifications in Information and Digital Technology, Digital Communications or equivalent related discipline and/or equivalent knowledge, skills and experience.

·       Proven experience working on large-scale digital projects, particularly websites and intranets.

·       Experience working with Adobe Experience Manager.

·       Excellent communication skills, both written and verbal, with the ability to engage and collaborate with various teams and stakeholders.

·       Self-accountable with a proactive, solution-focused approach to problem-solving.

·       Strong time management skills and ability to manage multiple priorities effectively.

·       Experience working in an Agile environment and familiarity with related project management tools like Jira.

·       Strong understanding of the regulatory environment for government digital communications, including security, accessibility (including latest Web Content Accessibility Guidelines [WCAG AA]), usability, compliance with legislative requirements, brand management and procurement.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

·       A challenging and rewarding career

• Flexible, autonomous work environment

·       Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

·       Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us. 

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

 Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

Applications close Thursday, 29 May 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Laura Zanatta at laura.zanatta1@dcj.nsw.gov.au.

 If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via poppy.sgro@dcj.nsw.gov.au.  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

 We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
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The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.