Project Officer

Project Officer

Location: Parramatta

Employment type: Ongoing full-time role

Salary: $106,025.00 pa - $117,363.00 pa, plus employer's contribution to superannuation and annual leave loading

Your role

As a Project Officer in Shared Services with the NSW Government, you will play a pivotal role in coordinating and driving key projects that enhance our service delivery. The Shared Services & Customer Experience purpose is to enhance our customer experience by partnering in the delivery of value-added shared services.

What you’ll do

The Service Management Assurance (SMA) function provides Service Enablement capabilities across Performance & Assurance, Transformation & Change, and Intelligent Automation streams.

You will coordinate and manage project activities, ensuring they align with our strategic goals. Your responsibilities will include developing project plans, monitoring progress, and preparing detailed reports. You will collaborate with various stakeholders, providing support and guidance to ensure project milestones are met. Your analytical skills will be crucial in identifying risks and implementing effective solutions to keep projects on track. Your responsibilities will include change and testing support for shared services projects, including service improvement, technology, and client onboarding initiatives.

What we’re looking for

We are seeking a proactive and detail-oriented individual with a passion for public service. The ideal candidate will have strong project management skills and experience in coordinating complex projects. You should possess excellent communication and interpersonal skills, enabling you to work effectively with diverse teams. A background in government or shared services is highly desirable. We value innovative thinkers who can bring fresh ideas to the table and drive continuous improvement. If you are a motivated self-starter with a commitment to excellence, we want to hear from you!

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Thursday, 23 January 2025 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact:

• Michelle Castaneda on 0458 397 423 or at: michelle.castaneda@dcj.nsw.gov.au
• Zen Huang on 0438 879 721 or at: zen.huang@dcj.nsw.gov.au or
• Swapna Nair on 0469 879 636 or at: swapna.nair@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 0458 397 423 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/