Senior Administration Officer - Grade 5/6 - Policy Reform & Legislation

Senior Administration Officer

Policy Reform & Legislation

• Location – Parramatta/WFH hybrid, 2-3 days per week in the office (flexible working arrangements available)
• Employment type – Ongoing - full-time position (35 hours), available for a February 2025 start.
• Salary – Clerk Grade 5/6, Base Salary ($93,295 – $102,941), plus employer’s contribution to superannuation and annual leave loading

Your role

Are you looking for an opportunity that allows you to apply your knowledge and passion for administration in a social justice, legal setting in an exciting work environment?

The Policy Reform & Legislation (PRL) branch is looking for a Senior Administration Officer who brings enthusiasm and drive to join the team.

The PRL branch sits within the Law Reform and Legal Services Division of the Department. The Branch contributes to the development of policy for the justice system and to delivering government reform priorities, including complex legislative reform projects.

The Senior Administration Officer role sits in the Business Operations Team within PRL. We’re a small, busy, but friendly team, working closely together on a variety of tasks, ranging from responding to enquiries for requests for assistance, and providing administrative support to our agency partners and phone and email interactions with our clients and stakeholders and everything in-between.

We are a high-volume, sometimes repetitive, customer focused work environment, where no two days are the same. We work closely together, with on-going support and personal development encouraged.

What you’ll do

In this role you will:

• Coordinate all incoming and outgoing correspondence through a dedicated inbox and using MiniApp.
• Provide services within agreed standards and timeframes
• Manage a range of tasks on a daily basis and follow up outstanding tasks in a timely and efficient manner
• Providing high-level customer service and responding to issues.
• Supporting the team with administrative tasks, a general jack-of-all-trades,
• Be able to work independently and as part of a team; and,
• Be a team player, with a collaborative approach and a self-starter.

What we’re looking for

To work well in this role. You will have:

• Demonstrated administration skills,
• Attention to detail,
• Strong computer skills
• Good written and verbal communications skills

• Experience in using MiniApp or a similar tool to manage the flow of work/formal approval process.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Sunday, 08 December 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kylie Gersbach at kylie.gersbach@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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