Senior Business Analyst (ICT Business Partner Team)

Senior Business Analyst

(ICT Business Partner Team)

·       Location - Parramatta CBD with access to hybrid work arrangements

·       Employment type - Ongoing full-time opportunity (35 hours per week)

·       Grade – Clerk Grade 9/10

·       Salary  - $125,693 pa to $ 138,510 pa plus employer contribution to superannuation and annual leave loading

·       Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

·       Industry leading training with ongoing career development and support

Your role

This is an exciting and challenging opportunity to join a small, passionate and motivated team.  The primary function of this team is proactively managing the business and ICT relationship for our clients, focusing on long term commitments, engagements and pre-project analysis and advisory services. Note this is not a project delivery team.

You’ll work across a diverse portfolio spanning four DCJ divisions, helping shape the team’s culture and foundations.

Expect varied, high-impact work, strong support, and a focus on work/life balance. We’re looking for someone who values collaboration, autonomy, and building lasting professional relationships.

What you’ll do

As a Senior Business Analyst, you will:

• Work across a diverse portfolio spanning four DCJ divisions, each with unique business needs and technology environments.
• Engage with stakeholders to understand business challenges and opportunities and provide strategic ICT advisory services.
• Contribute to the development of a relatively new team, helping to establish its culture, processes, and best practices.
• Manage a variety of work types in a fast-paced environment with competing priorities.
• Support the delivery of high-quality analysis, documentation, and recommendations that inform decision-making and future planning.

You’ll build trusted relationships by offering thoughtful advice on current and future ICT solutions, while contributing meaningful input to key documents.

What we’re looking for

We seek a collaborative, proactive team member who values trust, continuous improvement, and recognition. You should:

·       Lead and perform advanced business analysis

·       Mentor and support team members

·       Engage with stakeholders to understand business needs

·       Translate technical concepts into clear, simple language

·       Deliver high-quality documentation and outputs

·       Adapt to a dynamic and varied workload

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

·       A challenging and rewarding career

• Flexible, autonomous work environment

·       Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

·       Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 3 pages) and a cover letter (maximum 2 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

·       Targeted Question 1

Briefly describe your techniques in ICT business analysis to achieve success within a diverse and changing business environment.

·       Targeted Question 2

Briefly describe how you managed and solved a business problem, utilising effective documentation.

Applications close Sunday, 15 June 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Katerina Trajkovska  via email at katerina.trajkovska@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3929 or via email at poppy.sgro@dcj.nsw.gov.au   

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.