Senior Client Service Officer - NSW Sheriff's Office

• Location – Parramatta
• Salary ranging from $79,032 pa to $86,539 pa + super and leave loading
• Temporary opportunity for 12 months

Your role

The NSW Sheriff and Justice Academy is a Registered Training Organisation that delivers training and assessment services to meet the needs of the NSW Sheriff’s Office, and NSW Sheriff and Justice Academy.

You will coordinate and provide a high level of clerical support to the Operational Capability and Performance Command team including project support and attending to customer enquiries.

What you’ll do

You will be responsible for providing a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, routine financial transactions and purchasing.

What we’re looking for

• Demonstrated experience providing a high level of administrative support and customer service in an operational environment
• Experience collecting and compiling information to assist with preparation of documentation and correspondence
• Ability to build and maintain relationships with internal and external stakeholders
• Experience planning and prioritising competing tasks and deadlines and flexibility to adapt quickly to different working environments
• Demonstrated ability to maintain professionalism, initiative and confidentiality when dealing with a diverse range of clients

Download the role description.

What We Offer - We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! 

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. When have you had to assist others to adhere to legislation or a code of conduct? What happened? How was it resolved?
2. Using an example of work you have done, can you describe a time when you needed additional resources and/or advice to complete the work. Outline what you did and the result.

Applications close:  10.59pm – Tuesday, 7 May 2024

Got a question?

For more information about the role or what it’s like to work for DCJ contact Gavin Rowan on 0401 646 327or email gavin.rowan@justice.nsw.gov.au

If you’ve got a question about applying or require an adjustment in the recruitment process, please call Nakali Carroll or email nakali.carroll@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more. 

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. 

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/