Senior Project Officer

Senior Project Officer

Location: Parramatta, Hybrid and Remote working arrangements considered Employment type: Temporary full-time role up to 30 June 2025 (Two positions available)

Salary: $120,859.00 pa - $133,183.00 pa, plus employer's contribution to superannuation and annual leave loading

Your role

This role provides you with an exciting opportunity to use your skills and experience to drive the increased use of the Human Services Dataset to inform policy and program delivery in NSW and improve outcomes for children, young people and their families.  The Human Services Dataset brings together data from across government to take a powerful view of service usage and outcomes.

What you’ll do

As part of the Insights, Analysis and Research (FACSIAR) directorate, you will be is responsible for the day-to-day activities associated with the administration of the Human Services Dataset (HSDS) and ensure compliance with the Privacy and Personal Information Protection Act 1998 (NSW) and the Health Records and Information Privacy Act 2002 (NSW).

As part of a small team reporting to the Manager:

• Core responsibility will be to take carriage of, and process data access requests associated with the HSDS. You will:

• • Review data access applications against the Public Interest Directions for the HSDS, and provide feedback, guidance and support.
  • Respond to enquiries and resolve issues promptly and effectively.
  • Support timeliness and quality standards by all team members in a high volume and complex work environment.

• Provide data and privacy governance oversight of the HSDS to support increased use, in line with the strategic priorities of the Stronger Communities Data Partnership
• You will support the development, update and implementation of policies, practices, procedures and systems.
• Collaborate with data partners and with key government service providers to deliver linkage, hosting and platform services in support of data maturity and analytic activities.
• Provide day-to-day guidance and supervision to Project Officers and Project Support Officers of the team. Provide ongoing supervision, guidance, support and coaching to increase staff capability.
• Work collegially with other FACSIAR staff and key stakeholders in cross agency projects and joint governance activities.
• Undertake additional tasks that may arise that require the Senior Project Officer’s involvement.

What we’re looking for

Tertiary qualifications in a related discipline and/or equivalent knowledge, skills, and experience with demonstrated commitment to ongoing professional development.

The successful candidate will be required to provide/obtain a valid Working With Children’s Check upon commencement.

We are looking for a motivated high performer who has:

• Demonstrated strong requests management, customer service, stakeholder management and organisational skills
• Good communications skills with the demonstrated ability to communicate effectively and clearly by phone and in writing. Ability to prepare high quality briefs and discussion papers
• Good presentation skills and the demonstrated ability to work collaboratively across a range of stakeholders including other DCJ Divisions, state and Commonwealth agencies, academics/researchers and other organisations.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages)

To be considered for the role, please address the following question as part of your cover letter (your cover letter should not be longer than 2-pages):

Targeted Question 1

Describe a situation where you managed a high volume of request and how did you handle these requests while demonstrating your commitment to customer service.

Applications close Sunday, 12 January 2025 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Vivian Yue on 0499 944 905 or at vivian.yue@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

*Please note - due to the Christmas/New Year shutdown across some areas within DCJ Interviews will be held in late January 2025.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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