Senior Systems Administrator - (OutSystems / Lowcode)

Senior Systems Administrator - (OutSystems / Lowcode)

• Location Parramatta CBD with access to hybrid work arrangements
• Full time ongoing opportunity (35 hours per week)
• Salary from $120,859 to $133,183 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

As a Senior Systems Administrator you will provide a pivotal role in Providing high quality customer support and expert functional, technical and system administration support and advice to users across multiple locations, platforms and technologies and guides the activities of Technical Support Administrators responsible for the operational maintenance of the organisation’s ICT environment.

What you’ll do

• Analyse operational data to identify trends and undertake proactive problem resolution.
• Ensure system access, monitoring, control, and documentation practices are maintained.
• Undertake complex incident restoration, identifying root causes and implementing remedies.
• Act as Technical Lead in critical incident restoration, providing updates and reporting.
• Develop and maintain operational procedures to reduce the risk of unplanned outages.
• Manage set-up activities for large-scale configuration changes or deployments.
• Monitor service delivery performance metrics and liaise with stakeholders and customers.
• Manage ICT equipment lifecycle, including upgrades and replacements.
• Assess the impact of changes to systems, applications, and infrastructure.
• Mitigate and address risk audit findings to reduce non-compliance risk.

What we’re looking for

• Tertiary qualifications in a related discipline or equivalent knowledge, skills and experience with the applicable technology platform, with demonstrated commitment to ongoing professional development.
• Proven experience in system administration, particularly with OutSystems/Low-Code platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• This role may require participation in an on-call and/or after hours work roster to ensure service continuity to clients or maintenance activities outside normal business hours.
• A valid driver’s licence may be required to travel to and from the Data Centre and on site client support

Download the role description and supplementary information about the role.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 10 May 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Amol Mane amol.mane@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Stephanie Hughes on 02 8688 0027or via stephanie.hughes@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/