Technical Lead, Cloud Applications and Architecture - CTSD - Clerk Grade 11/12

Technical Lead, Cloud Applications and Architecture

Digital Customer Experience - Digital Case File (DCF) program

• Location – Sydney CBD with flexible working arrangements available
• Employment type – Temporary position (12 Months) – Full time (35 hours)
• Salary – Clerk Grade 11/12, Base Salary $145,378 – $168,130), plus employer’s contribution to superannuation and annual leave loading

Your role

As the Technical Lead for the Digital Case File (DCF) program and other strategic initiatives, you will play a key role in shaping the future of digital customer experiences. This is a fantastic opportunity for an experienced tech leader to drive innovation, influence cutting-edge technologies, and lead impactful, cloud-based projects that enhance business value and customer outcomes.

What you’ll do

The role reports to the Director, Digital Customer Experience. You will be the technical representative for the DCF program and provide technical leadership.  Leading the technical team, you will ensure the implementation of the architecture, driving best practices in day-to-day development, and managing the technical execution of the project.

You will also:

• Lead the technical team in implementing the cloud-based solutions for the DCF program, ensuring quality, performance, and scalability of the software.
• Collaborate with the Solution & Enterprise Architects to ensure the team is executing the designed architecture effectively.
• Mentor and guide team members in technical tasks, and drive the adoption of best practices in cloud development, coding standards, and testing.
• Lead the continuous improvement of development processes, including identifying software process improvements.
• Guide the technical delivery team to ensure sufficient development resources are available and to meet projected business demands.
• Contribute to creating and refining the technology roadmap for ongoing and future projects.
• Provide technical leadership on best practice methods of acquiring, moving, storing, and analysing data in a cloud-based infrastructure environment. 
• Directly contribute to coding efforts, mentor developers, and ensure the team adheres to coding standards.
• Represent and confidently speak on behalf of strategic initiatives, programs, and projects that deliver new digital experiences within the team and across the department.
• Work as part of a dynamic, multidisciplinary team focused on creating transformative digital experiences.

What we’re looking for

• Experience with application and software development for large ICT and digital transformation.
• AWS Professional Certification in Solution Architecture & DevOps, with hands on expertise in cloud solutions and DevOps practices.
• Bring strong and hands on experience with Full Stack both front & back-end development, including React JS.
• Hand on experience with Pega, a low-code/no-code application. Hands on experience with cloud-native applications, including managing and building cloud-based solutions, designing APIs, and managing data flows.
• Strong leadership skills to lead technical teams, guide development processes, and manage vendor relationships.
• Excellent communication skills, with proficiency in documenting and communicating technical solutions using tools like Jira, Confluence, and Bitbucket/Git.

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: Sunday, 13 April 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Carolyn Bacchus at Carolyn.Bacchus@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.