Time Attendance Support Officer, Youth Justice

Statewide Time & Attendance Support Officer

Youth Justice

• Temporary Full-Time
• Location: Parramatta
• Clerk Grade 5/6 Salary ($99,938 - $ 110,271 pa), plus employer's contribution to superannuation and annual leave loading

This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.

Your role

Provide high-quality support services to the Coordinator Statewide Time & Attendance and Time & Attendance teams across Youth Justice.

What you’ll do

• Working as part of a team to provide support services to the Time & Attendance (T&A) teams in Youth Justice Centres across NSW, including WFM and mWZ system administration, managing deadlines and stakeholder priorities, project management, preparation of reports and correspondence, and management of other corporate requirements to support the effective oversight of staffing and rostering across Youth Justice
• Respond to Time & Attendance enquiries, escalating or redirecting issues as required to ensure timely and effective resolution for officers across NSW
• Recommend, implement, and maintain effective Time & Attendance systems and procedures to ensure compliance with HR, IR, and Award requirements, with a view to improve efficiency and effectiveness of related processes and practices within the Centres
• Co-ordinate and undertake support services, including arranging travel, meetings, catering and other hospitality arrangements.
• Provide word-processing and data entry services and draft correspondence, such as, letters, memoranda, agenda, briefing notes and related documentation for the Statewide Coordinator in line with departmental approved style guidelines.
• Supervise the day-to-day work of staff which includes identifying training and development opportunities.

What we’re looking for

• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

In addition to the above essential requirements, we are looking for someone with:

• Experience using the Workforce Management and MWZ systems
• Knowledge and ability to understand and implement relevant Awards and legislation
• Extensive experience providing executive and high-level administrative support and client service.
• Understanding and knowledge of the significant trauma and disadvantage young people experience. Display key understanding of the unique sensitive, cultural differences and social complexities of young people, their families and communities.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below:

1. This role requires managing multiple competing priorities across Youth Justice centres statewide, with tight payroll-related deadlines. Can you describe a specific situation where you had to manage multiple urgent requests simultaneously while maintaining accuracy?

2. What systems or approach do you use to prioritise your workload tasks to ensure nothing is missed?

Applications close Wednesday, 3rd December 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Diane Polley on 9833 6532 or at diane.polley@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Olivia Alipalo on 0477 323 408 or via olivia.alipalo@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
 Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.