Talent Pool Creation - Administration Assistant - Silverwater

Talent Pool Creation - Assistant Centre Administration Support Officer, (Rostered Position)

• Talent Pool creation for future temporary and ongoing positions

• Clerk General Scale, Salary $35,600- $69,686 pa, plus employer’s contribution to superannuation and annual leave loading 

• Great Team Environment located at Metropolitan Remand & Reception Centre, Silverwater Correctional Complex

• Rostered any 5 in 7 days per week

The role

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks to ensure the team is supported in accordance with the directions provided by your Manager. Duties may include:

• Arrange all daily courier services, mail pick up/delivery and distribution

• Answer all switchboard incoming phone calls

• Greet internal and external stakeholders

• Provide support for inmate accounts

• General data entry

• Records management

• Customer service

• Process visitor bookings

• All miscellaneous tasks as required in accordance with the capabilities of the role

• In this role there will be face to face contact with Offenders in a controlled environment

You should have a positive “can do” attitude with the ability to work within a team environment. Resilience, initiative, high attention to detail and accuracy along with the ability to work under pressure are the key attributes to succeed in this fast-paced role.

What we’re looking for

• A highly motivated individual that can manage multiple tasks at one time

• Ability to maintain confidentiality at all times

• High attention to detail and accuracy in a high pressure environment

• A Team Player and ability to work within a team environment

• Excellent customer service skills

• Current and valid driving licence and willingness to travel within NSW

Please click here to view Role Description and essential requirements.

About Us

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Want more information? Visit our website to see more information on Working for us.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Your application will not be considered without both a resume and cover letter submitted.

Applications close 12th March 2025, 11.59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Amanda Boustani, A/Centre Finance and Administration Manager at amanda.boustani@dcj.nsw.gov.au or 02 9289 5602

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact malliha.shafique2@dcj.nsw,gov.au or at 02 8688 8726.

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/