Talent Pool Creation - Administration Support Officer - Silverwater

TALENT POOL CREATION - Assistant Centre Administration Support Officer

Clerk General Scale (Rostered Position)

Metropolitan Remand & Reception Centre

• Salary $34,231 - $67,006 pa, plus employer’s contribution to superannuation and annual leave loading 

• Great Team Environment located at Silverwater Correctional Complex

• Rostered any 5 in 7 days per week

Your role

In this role you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, support for inmate records, warehousing and stores and records management ensuring the team is supported in accordance with the directions provided by your manager. In this role there will be face to face contact with Offenders in a controlled environment. 

What we’re looking for

As a highly motivated and results driven Assistant Centre Administration Support Officer, you will always maintain confidentiality, you require high attention to detail and accuracy, provision of excellent customer service, and the ability to work under pressure. You should have a positive “can do” attitude with the ability to work within a team environment.

Essential requirements

Current and valid driving licence and willingness to travel within NSW.

Please click here to view Role Description

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported. 

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Want more information?  Visit our website to see more information on Working for us.

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Target Question 1. 

Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective? ( 300 words max ) 

Target Question 2.

Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome? ( 300 words max )

Applications close 5th December 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager at 02 9289 5602 or amanda.boustani@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact maliha.shafique2@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/