Organisational Change Analyst/Project Officer

Organisational Change Analyst/Project Officer

Location: Any NSW and WFH (hybrid working), a mixture of working from the local office and home

Employment type: Ongoing full time (talent pool opportunities)

Salary: Clerk Grade 7/8, $106,025 to $117,363 pa plus employer’s contribution to superannuation and annual leave loading

Your role

We have an exciting opportunity within our Workforce Transformation Team Office for the role of Project Officer/Change Analyst in organisational change, to produce, and support the production of change and communications content, staff engagement activities and events across a variety of formats that promote the priorities of the Infrastructure and Assets branch.

Please note: 

This is not an IT related role and requires organisational change experience.

Looking to hold interviews week commencing 9 December 2024.

What you’ll do

As part of the Change Management team, you will support activities that contribute to the development and delivery of a range of projects in line with established objectives.  As part of the Workplace Transformation team you report to the Senior Program Manager and are responsible for (but not limited to):
 

• Design and deliver projects that enhance our change management and communication practices, processes, and systems.
• Support process enhancement for change and utilise technology to boost efficiency and user satisfaction across projects.
• Developing change and communications content and materials to provide quality, accurate and relevant information to stakeholders.
• Collaborate with stakeholders to gather and document comprehensive business and technical requirements for enhancements.
• Lead change management efforts for new implementations, ensuring thorough training and support for team members/clients to facilitate a smooth transition.
• Partner with I&A subject matter experts to assess and implement solutions that meet business requirements and improve user experience.
• Creating SharePoint sites for projects, developing innovative content to share with clients and maintaining information for the project duration.
• Undertaking change analysis to determine outcomes of and inform future planning and activity. 
• Ensure all change management activities comply with the Departments’ accessibility requirements.

What we’re looking for

You are motivated and proactive in your approach to change management and project delivery.  The successful candidate must demonstrate strong capabilities in:
 

• Previous involvement in Change Management within a transformation environment is desirable.
• You have demonstrated experience in writing and delivering Change management strategies and implementation plans.
• You have demonstrated experience of writing and publishing communications across a range of channels.
• You have demonstrated experience of leveraging research and seeking input from stakeholders, experts, and SMEs to co-create solutions.
• You are comfortable working in a dynamic and fast-paced environment with the ability to juggle competing deadlines and priorities. 
• You have exceptional project management skills, including the ability to deliver agreed outcomes on time and to quality standards.
• Extensive experience managing complex projects, particularly those focused on process improvement and technical solutions.
• Demonstrated experience leading change management initiatives is desirable.
• Highly proficient in written communication, capable of tailoring messages for diverse audiences.
• Strong technology skills including MS Office skills.
• Ability to travel domestically, if required.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Provide an example of a project you have led to initiate organisational change. Describe your approach, the change activities you led and the final outcome.
2. Describe how you keep the stakeholders engaged and motivated during multiple project deliveries whilst ensuring your outcomes for the change management team are delivered. 

Applications close Sunday, 1 December 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Rachel Collins, Senior Manager, Change Management on 0437 012 566 or at rachel.collins@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via thikimyen.nguyen@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/