Services and Programs Officer, Clerk Grade 5/6 - Correctional Centres and Community Corrections loca

Services and Programs Officer, Clerk Grade 5/6 – Statewide Talent Pool

Location – Statewide
Employment Type – Talent Pool Creation

Salary - $93,295.00 - $102,941.00pa plus superannuation + leave loading

Your role

Services and Programs Officers (SAPOs) work within multidisciplinary teams either in custodial centres or community locations. SAPOs are responsible for the delivery of intervention programs and services to reduce reoffending and support the wellbeing of offenders. SAPOs are embedded as essential roles across custodial and community sites and receive day-to-day direction and support from their local directorate. SAPOs also work closely with the Strategy & Policy branch, who have responsibility for the governance of program facilitation and services.   

What you’ll do

• As part of the Services & Programs Officer you will
• Providing induction, assessment, support, and case management processes and reporting.
• Facilitating group-based programs to offenders within a correctional centre or in the community.
• Delivering strategies and programs that promote health and reduce harm for offenders.
• Undertaking individual interventions for offenders as required.
• Resolving critical situations by providing information, expertise, support and referrals.
• Assisting offenders with pre-release planning.
• Maintaining documentation and case notes on all offenders receiving services.
• Working effectively with a diverse range of offenders.
• Managing key internal and external relationships with offender’s families and external agencies.

What we’re looking for

• A knowledge and understanding of the transitional factors affecting offenders and their families.
• Demonstrated ability and experience in assessment, case management and intervention with clients with complex welfare, and alcohol/ drug related needs.
• Demonstrated ability and/or experience in delivering group-based interventions.
• Thorough knowledge and understanding of alcohol and other drug dependence and evidenced based interventions.  
• In addition, the successful candidates need to:
• Be able to work collaboratively with clients and colleagues from a variety of backgrounds.
• Be comfortable and confident in running group and/or individual sessions.
• Be able to act with integrity and display resilience in the face of challenges.

Essential Requirements

• Relevant tertiary qualifications in social work, psychology, mental-health or other human service fields; and/or demonstrated relevant equivalent experience working with family, social and/or drug and alcohol related issues.
• Complete the Certificate IV in Correctional Practice with the necessary Units of Competency for this role (or equivalent proven experience) in accordance with specified timeframes.
• Current driver licence with ability and willingness to travel throughout NSW.
• Australian or New Zealand Citizen or Permanent Resident for ongoing appointments.

Download the role description.

Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

CORRECTIONAL CENTRE LOCATIONS

Amber Laurel, Bathurst, Broken Hill, Cessnock, Clarence, Compulsory Drug Treatment, Cooma, Dillwynia, Francis Greenway, Geoffrey Pearce, Glen Innes, Goulburn, High Risk Management, Hunter, Kirkconnell, Lithgow, Long Bay, Long Bay Hospital, Macquarie, Mannus, Mary Wade, Metropolitan Remand & Reception Centre (MRRC), Metropolitan Special Programs Centre (MSPC), Mid North Coast, Shortland, Silverwater Complex, Silverwater Women’s, South Coast, St Heliers, Tamworth, Wellington.

COMMUNITY CORRECTIONS LOCATIONS

Albury, Armidale, Batemans Bay / Bega, Bathurst, Blacktown, Broken Hill, Burwood, Campbelltown, City, Coffs Harbour, Cooma / Queanbeyan, Dubbo / Coonamble, Fairfield, Forbes, Gosford, Goulburn / Bowral, Grafton / Clarence, Griffith, Hornsby, Inverell / Glen Innes, Kempsey, Lake Macquarie, Leichhardt, Lismore / Casino, Lithgow, Liverpool, Maitland, Moree, Mt Druitt, Muswellbrook, Newcastle, Nowra, Orange, Parramatta, Penrith, Port Macquarie, St Leonards, Sutherland, Tamworth / Gunnedah, Taree, Tumut / Junee, Tweed Heads, Wagga Wagga, Wellington, Windsor, Wollongong, Wyong, Young.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Communities and Justice Sector by providing effective, safe and humane management of offenders both in custody and in the community CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 3 pages).

Applications close: Sunday, 5th May 2024 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Debbie Collum on debbie.collum@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Tamara Duffy on 0482 665 139 or via tamara.duffy@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

If a vacancy arises in your preferred location during this time, you may be contacted and asked to attend the location to meet the manager. From there a final decision will be made regarding whether to activate the talent pool. Offers are based on location preference, capabilities, knowledge, and experience.

CSNSW is currently reviewing the way that Services and Programs staff work with roles dedicated to work in either a correctional centre or a community corrections location.  You may be reassigned to a different location as part of the implementation of the new operating and service delivery models.  If you are reassigned to a community role, the payment of the environmental allowance will cease.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.