Client Services Officer - Legal Profession Admission Board

Client Service Officer

Legal Profession Admission Board

• Location – Sydney CBD (flexible work arrangements available) 
• Employment type – Temporary full-time opportunity (6-month contract)
• Salary – Clerk Grade 3/4, Base Salary ($82,193– $90,001), plus employer’s contribution to superannuation and annual leave loading

Your role

The Client Services Officer is a primary point of contact for people applying for admission to the legal profession in NSW and for students in the Diploma in Law course.

What you’ll do

Working in the Office of the Legal Profession Admission Board you will co-ordinate a range of critical administration tasks including:

• Process applications for admission as a lawyer, register new students, and enable existing students to vary their course progression and/or exam arrangements.
• Assist with the planning and execution of examinations held twice-yearly, including the coordination of marking processes and results publication.
• Enter and maintain data in student records systems and or admission systems with a high level of accuracy and confidentiality.
• Respond to telephone, email and counter enquiries from students and applicants for admission with reliable and comprehensive information.
• Process requests and provide advice to people seeking admission as a lawyer and prospective students for the LPAB’s Diploma in Law course.
• Assist with the planning and execution of the monthly lawyer admissions and annual student graduation ceremonies as well as the award of prizes to students after each term.
• Contribute to plans and projects to improve the design and quality of student services or admission services.
• Source and compile data and other information for Board management as required.

What we’re looking for

Knowledge of or ability to rapidly acquire knowledge of relevant legislation, rules and regulations.

Proficiency in Microsoft Office applications, and particularly Outlook, Word and Excel.

Download the role description.

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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

• Describe a time where you have explained a complex process to a client or customer. What communication strategies did you use and how did you ensure that the client or customer understood the information?

Applications close: Sunday 16 February 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Angel Nunley at angel.nunley@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/