Director Courts and Tribunals Digital Priorities

Director, Courts and Tribunals Digital Priorities

• Based in Sydney CBD and Parramatta – hybrid and flexible working arrangements may be available
• Temporary 12-month PSSE Band 1 position with possibility of conversion to ongoing  
• $239,483 to $263,586 total remuneration payable

The Department of Communities and Justice (DCJ) aims to enable everyone's right to access justice and help for families through early intervention and inclusion, with benefits for the whole community by providing services that are effective and responsive to community needs.

Your role

The Director, Courts and Tribunals Digital Priorities, is responsible for identifying and delivering digital initiatives to support the strategic priorities and business improvement outcomes of NSW courts and tribunals. The role works collaboratively with business areas to leverage technology opportunities, enhance customer experience and improve operations. 

What you’ll do
While identifying and delivering digital projects and programs to ensure NSW courts and tribunals are prepared for the digital future you will also:

• Design and implement digital strategies and roadmaps to enhance service delivery across courts and tribunals.
• Provide advice and develop business cases to prioritise and guide digital investment.
• Integrate Human-Centred Design, Service Design and Agile Methodologies into the scoping, planning, and delivery of projects to meet strategic goals and prioritise user needs. 
• Encourage innovative thinking and new ways of working to drive operational efficiency and business excellence.
• Build and maintain positive relationships with internal and external stakeholders to maximise opportunities and innovation.
• Establish and track key performance indicators to evaluate the success and impact of digital initiatives, ensuring continuous improvement and return on investment.
• Guide and support your team to ensure optimal service delivery, fostering a culture of continuous improvement and professional development.
• Build, mentor, and lead high-performing teams, fostering improvement and wellbeing.
• Promote a culture of excellence, continuous improvement and support professional development.
• Stay updated on emerging digital technologies and methodologies to drive innovation.
• Communicate technical ideas clearly to non-technical audiences.

If you are committed to making a positive impact and driving change, we want to hear from you. 

Download the role description.

What we’re looking for

• Appropriate tertiary qualifications in a discipline relative to the role or recognised equivalent experience.
• Proven experience managing digital projects and/or programs with investment from $10M+ across large and/or complex organisations.
• Demonstrated success in delivering digital projects and/or programs that have achieved significant benefits.
• Strong stakeholder management skills and the ability to build strong relationships with stakeholders at all levels, including senior executives, project sponsors, and team members.
• Experience managing delivery across both Waterfall and Agile delivery models.
• Experience managing contingent workforce and external service providers.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. 

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage, and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us. 

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 3 pages) and a cover letter (maximum 2 pages) outlining how you meet what we are looking for.

Applications close 19 February 2025 at 11:59pm (AEDT)

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact Cara Lawson, A/Executive Director at Cara.Lawson@dcj.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please email us at seniorexecutiverecruitment@dcj.nsw.gov.au. Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. 

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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