Manager Legal Operations

Manager Legal Operations

• Collaborate with executive leadership to drive strategic initiatives and improve customer experiences
• Lead a dynamic team focused on continuous improvement and operational excellence in legal operations
• Temporary role based in the Sydney CBD (Martin Place) with flexible work arrangements available

Classification grade: Clerk Grade: 11/12

Salary: $145,378 - $168,130 p.a. base salary (annual leave loading and superannuation are paid in addition to the base salary)

Work type: Temporary 12 months with a possibility of extension or conversion to ongoing, full-time (35 hours per week)  

About the role

The Crown Solicitor's Office (CSO) is seeking a Manager of Legal Operations to lead the operational and legal support services within the agency.

This role is pivotal in ensuring the seamless delivery of legal and operational services to support various Legal Practice groups. The Manager will be responsible for developing and implementing best practice frameworks, procedures, and reporting processes that enhance operational efficiency and effectiveness.

In this position, you will partner with executive leadership to design and implement legal operations that align with the agency's strategic goals. You will lead initiatives to enhance operations and client experience, while also managing a team of legal operations and support staff.

Your responsibilities will include overseeing the allocation of resources, providing operational direction, and ensuring that high standards of service delivery are maintained.

Additionally, you will manage organisational facilities, security and threat management and procurement arrangements to support ongoing operational needs.

To learn more about the role, please review the role description here.

Essential requirements  

• Demonstrated business planning, strategic thinking, and project management skills.
• Demonstrated experience providing leadership and expert advice in a legal or professional services environment characterised by conflicting priorities and multiple stakeholders.
• Experience leading a large team in the provision of high-quality administrative support in a professional services environment.
• Tertiary qualifications in legal, business management or in a related discipline, and/or equivalent knowledge, skills and experience.
• Sound knowledge of NSW Public Sector legal service delivery practices along with the relevant legislation that govern the operations of the agency, or the capacity to acquire such knowledge within a reasonable period.

About you. Our ideal candidate. 

The ideal candidate will demonstrate strong leadership skills, with a proven ability to guide teams in delivering exceptional administrative support. A sound understanding of public sector legal service delivery practices is essential, as is the capacity to adapt quickly to changing business needs. Your commitment to ethical standards and customer service will be crucial in fostering effective relationships with stakeholders both internally and externally.

If you have a passion for legal operations and are eager to contribute to a dynamic team within a respected government agency, we invite you to apply for this exciting opportunity at the Crown Solicitor's Office.

How to apply:

For your application to be considered, you must submit your application online and include: 

• An updated resume and a cover letter outlining your interest and suitability for the role

The selection process may include a range of assessment techniques to assist hiring managers in determining your suitability for the role.

You can request adjustments throughout each step of the recruitment process. If you require any adjustments or alternative formats to participate in the process, please contact Justyna Wieczorek, Talent Acquisition Partner on 0400 549 700 or email justyna.wieczorek@cso.nsw.gov.au to further discuss.

A recruitment pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

Closing date: Wednesday, 4 December 2024 (AEST 7:59PM)

Recruitment enquiries: Justyna Wieczorek, Talent Acquisition Partner, Justyna.wieczorek@cso.nsw.gov.au

Why work for CSO?

The NSW Crown Solicitors Office (CSO) provides high-quality and cost-effective legal services to the NSW Government and its agencies. As a trusted legal advisor to the NSW Government, our principal role is to advise and represent agencies so that they can deliver policies, programs and projects in a lawful, effective and efficient manner.

 We act with integrity and professional independence, guided by the government sector's core values. We are focussed on providing excellent client service and promoting a culture of continuous improvement. We also provide our people with opportunities to learn, develop and adapt within an inclusive and supportive environment.

For more information about the CSO, click here.

Our commitment to flexible working

The CSO has adopted a teams-based approach to flexible working. We recognise that everyone has different needs and preferences, and our flexible work culture allows you to adapt your work routine to suit you. We’re all about flexibility, productivity and driving good client outcomes.

We have generous leave provisions available for our employees that acknowledge individual preferences and responsibilities including:

• Up to 20 days recreation leave and up to 18 days flex leave per annum
• 20 days purchased leave annually
• Inclusive paid parental leave provisions of up to 16 weeks (14 weeks + 2 bonus weeks) which can be taken flexibly within the first 24 months to support the birth, adoption, altruistic surrogacy or permanent out-of-home care placement of a child
• Study time up to 4 hours per week
• Extended Leave of up to 44 days after 10 years or up to 30.8 days after 7 years of service.  

How we support health & wellbeing:

• We offer an employee assistance program to support the wellbeing of employees in the workplace and in their personal lives, which also extends to family members
• Coaching services are available for people leaders and executives to learn and implement best practices to manage their team’s wellbeing
• We offer an annual Flu Vaccination program
• We provide access to the Fitness Passport program – a discounted workplace health and fitness program available to staff and their families

CSO's commitment to diversity

At CSO, we believe a diverse and inclusive workforce contributes to the success of our organisation and we are committed to ensuring that our workforce reflects our diverse community.

We welcome and encourage applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, culturally and linguistically diverse people, veterans and other diverse communities.