Official Visitor Coordinator - Inspector of Custodial Services NSW

Location: Sydney CBD

Employment Type: Ongoing full-time

Salary ranging from: $110,266 to $122,058 p.a. plus employer superannuation contribution and annual leave loading.

Your role

Are you passionate about justice, integrity, and making a real difference in the custodial system? Join the Office of the Inspector of Custodial Services as the Official Visitor Coordinator and help ensure independent oversight of correctional and youth justice facilities across NSW. This is a unique opportunity to lead a vital program that supports transparency and accountability in custodial environments.

What you’ll do

As part of the Inspector of Custodial Services team, you will coordinate the Official Visitor Program, supporting approximately 90 Official Visitors across NSW. You’ll manage appointments, training, and communications, ensuring the program operates effectively and within legislative requirements.

You’ll also:

• Analyse complaints to identify systemic issues
• Provide strategic advice to the Inspector of Custodial Services
• Participate in inspections and stakeholder forums
• Liaise with key partners including Corrective Services NSW, Youth Justice NSW, and Justice Health and Forensic Mental Health Network

You’ll work in a small, collaborative team committed to integrity, fairness, and continuous improvement, in a professional and supportive office environment.

What We’re Looking For

• Strong coordination and stakeholder engagement skills, ideally in a regulatory or oversight environment
• Experience interpreting legislation and policy to inform operational decisions
• Excellent written and verbal communication skills, including report writing
• Tertiary Qualifications in a relevant discipline or equivalent experience

Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the Role Description

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

· A challenging and rewarding career

· Flexible, autonomous work environment

· Competitive pay and conditions

· Training and development opportunities

· Health & Wellbeing and Employee Assistance Programs.

We do work that really matters.

The Inspector of Custodial Services (ICS) is an independent statutory office in New South Wales that plays a vital role in promoting transparency, accountability, and continuous improvement within the custodial system.

Ready to join us?

Click Apply, attach a cover letter (max 2 pages) outlining how you meet the requirements of the role, and an up-to-date resume (max 5 pages).

Applications Close 10th July 2025 at 11:59pm.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Laurie Cullinan at Laurie.Cullinan@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, call Dean on (02) 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.