Project Officer - Digital Case File Program - SRS Sydney

Program Coordinator – DCF Program

Location – Sydney CBD with Hybrid work options

Employment type – Temporary (12 Months) - Full Time  

Salary – $110,266.00- $122,058.00 PA, Plus Employers Contribution to Superannuation and Leave Loading

Your role

A Program Coordinator position is required to work within the business unit Digital Customer Experience (DCX), Courts, Tribunals and Service Delivery (CTSD) division of NSW Department of Communities and Justice.

The Program Coordinator will work across multiple projects under DCX’s Digital Case File program providing a broad range of governance, reporting and administrative services. Crucially, you will serve as the primary point of contact for the DCF Program and its project teams,

This is an opportunity for a proficient Program Coordinator who is detail orientated, adaptable, and passionate about contributing to the development of high-quality services for the NSW Government and the people of NSW.

The role will be required to work from the office at least 2 days a week, with Sydney CBD and Parramatta as the main locations.

What you’ll do

• Prepare draft and/or research information for various documentation including processes and procedures, internal briefing notes, project artefacts and status reports, as well as preparing PowerPoint packs and other papers for meetings/committees.
• Coordinate and manage program documentation, complying with administrative systems and processes and policies to ensure that all documentation is accurate, stored correctly and accessible.
• Manage HR resourcing, such as overseeing recruitment and leading onboarding and offboarding processes.
• Coordinate meetings with key stakeholders and coordinate working groups, SteerCo meetings and team meetings
• Establish a library for business processes and checklists, and vendor contact lists. 
• Manage and coordinate ICT contracts and related purchase orders as well as coordinating the work performed by stakeholders, to ensure that services are provided in accordance with agreed program and project requirements, standards, budget and timeframe.
• Assist the Project Managers and project teams in a timely manner with the delivery of strategic and operational projects and initiatives. In addition, you will carry out other adhoc duties as directed to ensure the smooth running of the program.

What we’re looking for

• Proven ability to respond quickly and provide accurate advice and support in response to a wide range of requests
• Strong project and time management experience underpinned by a sound understanding of Project Management methodologies
• A background working in high-pressure team settings and demonstrated ability to work flexibly and remain adaptable in dynamic work environments.
• Exceptional interpersonal and communication skills – both written and verbal.
• Strong documentation and reporting experience.
• Experience in all aspects of resource management, including recruitment, onboarding, offboarding, financials and procurement.
• Experience with other Justice Sector Agencies and/or Government is advantageous

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close: 20/03/2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Carolyn Bacchus via Carolyn.Bacchus@DCJ.nsw.gov.au.  

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/