Registry Officer-NSW Civil and Administrative Tribunal

Location: Sydney CBD 

Temporary Full-Time (6-month contract-with the possibility of extension)

Salary from: $73,522 to $79,931pa.

Your role
 

Are you passionate about helping others and making a real impact in people’s lives? Do you thrive in a fast-paced, team-driven environment?

As a Registry Officer, you’ll be the first point of contact for clients, providing critical information over the phone, in writing, and face-to-face. You’ll also support Tribunal Members and ensure our services run smoothly.

What You’ll Do

• Deliver exceptional customer service to clients, often in challenging situations.
• Provide high-quality administrative and clerical support.
• Work in a dynamic, high-volume environment

What we’re looking for

We are looking for proactive, self-motivated professionals with broad administration and customer service skills who thrive working in a team environment and have a passion for helping others.

You’re a team player with excellent communication and problem-solving abilities, you are professional during all interactions and can adapt in any situation.

Download the Registry Officer Role Description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply - you do not need to meet every desired requirement for us to want to talk to you.

Why Join Us?

We offer a variety of benefits, including:

A challenging and rewarding career - make a difference in people’s lives

Flexible work environment – competitive salary, and the ability to accrue flex time.

Work alongside passionate professionals in a values-driven team

Want more information? Visit our website to see more information on Working for us.

We do work that really matters.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

The Guardianship Division of NCAT makes decisions about people who have a decision-making disability. The Guardianship Division determines applications about adults who are incapable of making their own decisions and who may require a legally appointed substitute decision maker.

Are you ready to join us?

Click apply, attach your resume (max 5 pages) and a cover letter (max 1 page). During the online application process, you will be asked to provide a response to the following question:

Pre-screening Question: Provide an example where you had to assist a customer with communication difficulties. How did you ensure they understood the information provided?

Applications close 25th March 2025 at 11:59pm

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Oanh Huynh on 02 9307 6333 or at thi.huynh@ncat.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit.

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/