Senior Registry Officer-NSW Civil and Administrative Tribunal

Location: Sydney CBD 

Temporary full-time (6-month contract)

Salary ranging from $82,193 to $90,001pa.

Your role

Working for the NSW Civil and Administrative Tribunal (NCAT) you will deal with a broad and diverse range of matters, including guardianship matters, tenancy issues, and building works.

What you’ll do

You will manage a range of administrative, clerical and customer service tasks that are essential to meeting the operational and service delivery needs of the Tribunal.  These tasks may include:

• Listing and preparing cases for hearing.
• Responding to enquiries in person or received by phone or email.
• Maintaining accurate case management records.
• Complying with Tribunal practices and procedures.

What we’re looking for

• A quick learner and willing to develop your skills and knowledge of legislation, legal principles and procedures
• Experience in identifying client needs in a high-volume frontline operational environment
• Someone who likes working with others to achieve team and organisational goals

Download the Senior Registry Officer Role Description

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

· A challenging and rewarding career

· Flexible, autonomous work environment

· Competitive pay and conditions

· Training and development opportunities to build and maintain capabilities

· Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

The Consumer and Commercial Division of NCAT resolves a wide range of everyday disputes such as tenancy and other residential property issues and disputes about the supply of goods and services.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

Applications close 23rd March 2025 at 11:59pm.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Oanh Huynh on 02 9307 6333 or at thi.huynh@ncat.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Dean on 02 9765 3526 or email the recruiter

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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