Senior Technical Business Analyst

Senior Technical Business Analyst

Location – Sydney CBD / Parramatta / Hybrid

Employment type – Full-Time / Temporary (12 months with possibility of extension)

Salary – $125,693.00- $138,510.00 PA, Plus Employers Contribution to Superannuation and Leave Loading

Project Overview

In 2024, DCJ established a program of work to progress the delivery of end-to-end Digital Case File (DCF) for NSW Courts and Tribunals. The DCF is a significant and complex business transformation initiative that will require sustained investment and effort over several years across all NSW Courts and Tribunals.

There are several projects and workstreams within the DCF program of work leading the discovery, development and other related initiatives. A discovery stream is being formed to commence analysis and discovery activities for the remaining jurisdictions with several objectives such as articulating how DCF solution could and should be extended to other jurisdictions in NSW Courts and Tribunals.

Your role

The Senior Technical Business Analyst works as part of a multi-disciplinary team, acting as a bridge between business needs and technical solutions, ensuring business requirements are aligned and best fit within the technical landscape and systems. The role is responsible for capturing, clarifying, and prioritising the technical requirements that will optimise business operations and support strategic goals.

What you’ll do

• Work with business stakeholders and future users of digital capabilities on analysis and documentation of prioritised business requirements and translating them into specific functional and non-functional specifications.
• Help stakeholders and project teams to prioritise requirements to meet delivery outcomes and optimising business performance and translating them into specific functional and non-functional specifications.
• Collaborate with technical specialists to identify and evaluate feasible, cost-efficient, and effective technical solutions that meet project outcomes and DCF’s strategic goals and complies with regulatory requirements, security standards, department and industry best practices
• Develop data flow diagrams, user stories and other documentation to clarify and prioritise requirements
• Analyse and document business process and data flows to provide current and future state context to support business and technical requirements.
• Develop documentation including business requirements, functional and non-functional specifications, data flows, test plans and test cases to provide current and future state context to support business and technical requirements
• Facilitate workshops and design sessions where required
• Contribute to the development of project plans (e.g., implementation plans, requirement gathering, specifications, change management, user acceptance testing, training) to facilitate the successful achievement of business initiatives and strategic goals
• Provide plain language advice on technical issues to non-technical audiences

What we’re looking for

• Over 5 years’ experience and tertiary qualifications in a related discipline and/or equivalent knowledge, skills, and experience with complex government projects.
• Work with stakeholders including solution architects, product owners and other subject matter experts to document and provide relevant business solutions, ensuring proper communication of business requirements to IT solution requirements. 
• Ability to assess the impact of legislation on business processes, systems and operations and apply complex legislation into actionable business requirements.
• A strong understanding of the nuances of delivering technical programs with varied and complex stakeholders, particularly where there are differing views on the value of introducing digital capabilities.  
• The ability to understand technical language, and well versed in topics concerning digital solutions, architecture and system integration.   
• Facilitate workshops, meetings and working groups with appropriate stakeholders.
• Development of documentation (business requirements, specifications, data flows and test plans).  
• Create Interaction specification documents such as data mapping, sequence diagrams and other required artefacts.
• Work along with the BA Team, Technical Stakeholders, Solution Architect, Project Teams and Program Team. 
• Experience with cloud-based solutions, complex integrations, Pega or similar technology.  

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Describe a situation where you changed or improved systems and processes to optimise efficiency and outcomes. What approach you took and what was the result?

2. Describe a time when you had to prioritise requirements to ensure delivery? How did you work with key stakeholders on reaching an agreed path forward?

Applications close 20/03/2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Vivek Gupta via Vivek.Gupta@dcj.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Matthew Oakley via Matthew.Oakley@dcj.nsw.gov.au.  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/